Responsibilities & Key Deliverables
Purpose of the Role
To develop and establish comprehensive vehicle repair and maintenance processes, special tools, workshop tools & equipment and labour time operation standards. Ensure all repair engineering deliverables are developed, validated, documented and made available to dealer networks prior to new product launches.
Key Responsibilities
- Develop end-to-end repair and maintenance procedures for new vehicle programs across all aggregates and systems.
- Create, validate and release Repair Manuals, Maintenance Manuals and Torque Manuals.
- Identify, design, develop and validate special service tools required for vehicle maintenance, repair and overhaul activities.
- Evaluate, specify, and recommend workshop tools and equipment for dealer workshop operations.
- Conduct repair time studies to establish standard labour operation times.
- Create digital learning content for maintenance & critical repair procedures and technical animations, videos that impact workshop productivity.
- Support on aggregate overhauling, repair methodologies and workshop best practices to internal stakeholders and dealer personnel.
- Benchmark industry best practices and incorporate innovative repair methodologies and service solutions.
Preferred Industries
Automobile
Education Qualification
Bachelor of Engineering (B.E.) or Diploma in Mechanical, Automobile, Mechatronics, or related Engineering disciplines with Good communication and technical documentation skills.
General Experience
7- 10 years
Critical Experience
Technical Competencies
- Strong expertise in automotive systems, vehicle architecture, and aggregate functionality.
- Comprehensive understanding of dealership workshop processes, service operations and repair workflows.
- Hands-on experience in vehicle maintenance, repair, diagnostics and aggregate overhauling.
- Proficiency in technical authoring and documentation tools such as Arbortext, CATIA and related engineering software.
- Strong technical writing skills for preparation of service and repair literature.
- Familiarity with time study techniques, workshop productivity improvement and service engineering practices.
- Excellent interpersonal, stakeholder management and cross-functional collaboration skills.