Manager - Network Development in Bombay, भारत

Responsibilities & Key Deliverables

Establish Channel Network for Sales, Service and Spares in the Zone which will meet customer expectations in terms of reach, technical assistance and training of the https://jobeax.com/link/C2xWLlSdkcEYrFul of Sales process and Service delivery process through Zonal/Area Team for New Dealerships in their respective https://jobeax.com/link/NJziHBFNe1X4oYyV of Dealer Operating Standards and compliance for Sales and Service https://jobeax.com/link/ff4LbXUX7fW4lnh3 of Centralized Dealer Management Systems (DMS) and deployment of other IT https://jobeax.com/link/GIphlozuK8troObt implementation and certification of dealerships as per MNAL Operating Standards (https://jobeax.com/link/GFDH8xDabFgeP72X with Zonal team for process and systems Training in their respective https://jobeax.com/link/yQ2c2QfkrBfEkBI4 with Zonal / Area Team for successful implementation of Sales and Service Policies of https://jobeax.com/link/3615dM396XzUPKLO support to Zonal team / Channel for resolution of Dealer concerns and improve Dealer Satisfaction with https://jobeax.com/link/u7UBaxAdmgpGKWaA job competency needs of various departmental heads of https://jobeax.com/link/7O711Z3XzThbDkFJ insight of measuring CSI, https://jobeax.com/link/hGm7PrJ4ffDKYLjj dealers in Making business plans and achieving https://jobeax.com/link/O22xN63euLA35tKn Product and Sales training modules for Dealer sales and service team and successful rollout of training modules in tie up with professional https://jobeax.com/link/YT4DCwc1XCCQvERt a track of the dealership infrastructure development as per the https://jobeax.com/link/jQ0jxChqLOiS3J5z the dealer appointment https://jobeax.com/link/VgU3ddp5CgLIsNHg dealer administration -policies and territory infringement https://jobeax.com/link/2oYEe54M87Bf5kiF smooth dealer operations -working capital, tie up with financiers, marketing activities support, https://jobeax.com/link/9BJl0zA5eDvBIJVN for dealer https://jobeax.com/link/0rzdiQ7lWiYiyBV5 dealer performance audit and rewards https://jobeax.com/link/Waga1wga7LDaCPLl dealer infra norms -Corporate Identity https://jobeax.com/link/olS11TgaRGfyaKMK planning, deployment and sustaining the CRM https://jobeax.com/link/YUN5nUWJ9CLX9Xj4 of CRM systems at the dealerships to ensure speedy and effective complaint/feedback https://jobeax.com/link/Z3mhmIHBlvaM7tkU CRM schemes for the different value segment of the customers

Preferred Industries

Education Qualification

MBA; Bachelors of Technology; Bachelor of Engineering

General Experience

Minimum experience of 8-12 years is required in related domain

Critical Experience

System Generated Core Skills

Change Management

Channel Strategy

Consumer Focus

Manpower Management

Dealer Relationship Management

Statutory Compliance

Financial Management

Market Acumen

Sales Support

Territory Coverage Optimization

Capability Building

System Generated Secondary Skills