Purpose of the role: Lead service trial activities for new vehicle programs to ensure product readiness, serviceability, and field robustness before launch.
Key Responsibilities:
Plan and execute service trials on prototype, pilot, and production-intent vehicles.
Conduct vehicle evaluations across diverse operating conditions to assess performance, reliability, diagnostics, serviceability, and customer experience.
Identify potential field issues and drive timely resolution before launch.
Track concerns to closure through structured reviews with engineering teams.
Feed product reliability and serviceability improvements into future vehicle programs.
Preferred Industries
Education Qualification
BE/B.Tech in Automobile Engineering/Mechanical Engineering/ Electrical & Electronics engineering
General Experience
Around 7 to 9 years experience in technical support in Automotive industry
Critical Experience
Primary Skills:
Vehicle diagnostics and troubleshooting Vehicle evaluation and validation techniques Automotive systems knowledge (ICE, EV, Electronics & Software) Root cause analysis and problem-solving Data analysis and technical reporting Cross-functional stakeholder management
Secondary Skills:
Communication: Strong verbal and written communication skills for effective collaboration with technical teams, Problem-Solving: Aptitude for developing quick and effective solutions to field issues, Project Management: Ability to manage multiple tasks and projects efficiently,
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