Manager - IT Support & Operations in भारत

Role Overview :We are looking for an experienced IT Manager with 15+ years of experience in IT support and operations, specifically within retail or multi-site https://jobeax.com/link/D97KR0fNczjlIZqw Responsibilities :- Lead IT support and operations for retail store technology.- Manage Microsoft Dynamics 365 ERP (Finance, Supply Chain, Retail/Commerce).- Oversee IT vendors and outsourced support https://jobeax.com/link/Wb5Rd2k7HBtmv9RA Skills :- Microsoft Dynamics 365, Microsoft 365, and Azure.- ITSM / ITIL practices.- Retail POS and payment systems.- Windows, networking, endpoint management, and infrastructure support.- Service monitoring and reporting https://jobeax.com/link/FvZNF70fnZnJxKoQ Skills :- Strong leadership, people management, and stakeholder management.- Customer-first mindset with excellent communication and conflict resolution skills.- Ability to lead change, continuous improvement, and cross-functional https://jobeax.com/link/OlMYPxIEZJtJQGTE Required :- 15+ years of IT support and operations experience.- 5+ years in a leadership role within retail or multi-site operations. (ref:hirist.tech)