Role Overview :We are looking for an experienced IT Manager with 15+ years of experience in IT support and operations, specifically within retail or multi-site https://jobeax.com/link/D97KR0fNczjlIZqw Responsibilities :- Lead IT support and operations for retail store technology.- Manage Microsoft Dynamics 365 ERP (Finance, Supply Chain, Retail/Commerce).- Oversee IT vendors and outsourced support https://jobeax.com/link/Wb5Rd2k7HBtmv9RA Skills :- Microsoft Dynamics 365, Microsoft 365, and Azure.- ITSM / ITIL practices.- Retail POS and payment systems.- Windows, networking, endpoint management, and infrastructure support.- Service monitoring and reporting https://jobeax.com/link/FvZNF70fnZnJxKoQ Skills :- Strong leadership, people management, and stakeholder management.- Customer-first mindset with excellent communication and conflict resolution skills.- Ability to lead change, continuous improvement, and cross-functional https://jobeax.com/link/OlMYPxIEZJtJQGTE Required :- 15+ years of IT support and operations experience.- 5+ years in a leadership role within retail or multi-site operations. (ref:hirist.tech)
... Service Delivery Manager – IT Operations & Support Services to join our team and play a key role in owning, managing, and continuously improving our enterprise IT operations and support services. You'll make a difference by: - Taking ownership of an enterprise-wide IT Operations and Support Service covering IT infrastructure ...
... outcomes. - Translate global IT Operations standards and roadmaps into clear local plans, ownership, procedures, staffing models, and measurable delivery commitments. - Lead the India delivery capability supporting Microsoft Intune / Endpoint Manager and related endpoint technologies, including device enrollment, configuration ...
... insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Learn more at https://jobeax.com/link/syLX4zShGm5VyUK0 Job Description The IT Support Manager leads the IT support operations and owns major incident management ...
... Location – Gurugram About the Role We are looking for an experienced IT Manager to oversee and manage the organization’s IT infrastructure, provide technical support, and ensure smooth functioning of systems and applications across the business. The ideal candidate will be responsible for maintaining IT operations, troubleshooting ...
... opportunities for continuous improvement and operational https://jobeax.com/link/3xeUiyn7Ftado8ve :- 5+ years of experience in L2 application support, production support, or a similar support role.- Strong hands-on experience with SQL for data validation, analysis, and troubleshooting.- Experience working with REST APIs and ...
... position requires candidates to be based in Pune, with 3-4 days of in-office collaboration per week. Job Description We are looking for a Support AI Operations Manager to drive and coordinate the growing portfolio of AI initiatives across QAD Support. This role will provide dedicated ownership for ensuring AI opportunities ...
... are seeking a Senior Support Operations Manager in Pune to own and elevate the global support engine powering our 24/7 enterprise customers. In this high-visibility role, you will be the operational and platform owner for our global Support Operations ecosystem. You will lead a talented team of developers and systems administrators, ...
... client support, financial services, or insurance operations. - Proven ability to manage client requests and escalations in a fast-paced environment. - Strong facilitation, problem-solving, and coordination skills. - Excellent written and verbal communication skills. - Ability to manage multiple priorities with accuracy and ...
... are handled with urgency and clear https://jobeax.com/link/YnanoEgRhs7iPNGj Responsibilities :Enterprise Support Operations :- Direct daily service desk activities, ensuring incoming support requests are categorized, prioritized, assigned, and progressed according to operational requirements.- Monitor ticket backlogs, ...
... analytical, and problem-solving skills.- Ability to manage multiple projects, teams, and operational priorities https://jobeax.com/link/bqGY3NjLgzs54xa5 Responsibilities : - Lead and manage day-to-day IT operations, infrastructure support, and service delivery.- Plan, execute, and manage IT infrastructure projects, ensuring ...