We’re looking for a Senior UX Researcher to lead and evolve our user research practice within the digital commerce landscape. This role will serve as a key strategic partner to product and business leaders, driving the development of user-centered insights across the full interaction portfolio. The role focuses primarily on the EU market, aligning and executing research activities that directly shape our roadmap, improve user experience, and deliver commercial value.
You will champion best-in-class research practices and leverage your deep experience in eCommerce and UX to support key product decisions across the organization.
Responsibilities
Own the end-to-end UX research process: From framing research questions to delivering actionable insights that drive decision-making at the leadership level.
Plan and lead complex UX and A/B testing, coordinating with external vendors and internal stakeholders to ensure alignment with market goals and timelines.
Translate commercial briefs into robust research hypotheses, with clear testing strategies and outcome measures.
Produce strategic and tactical research deliverables, synthesizing findings into compelling narratives and best practice recommendations.
Act as a voice of the consumer, ensuring that user needs and behaviors are deeply embedded in product planning and prioritization.
Lead research governance by contributing to monthly roadmap planning, prioritization sessions, and sprint ceremonies.
Help build and maintain a central research knowledge base, codifying insights, methods, and frameworks for repeatable success.
Mentor junior researchers, and contribute to growing a culture of user-centered design and evidence-based thinking across the business
Qualifications
5+ years of UX research experience with a strong foundation in eCommerce or digital commerce environments.
Deep knowledge of UX research methodologies including qualitative and quantitative approaches, usability testing, A/B testing, survey design, ethnographic studies, and journey mapping.
Demonstrated ability to work at both strategic and executional levels, influencing product roadmaps and business priorities.
Strong stakeholder management across large, cross-functional teams with varying priorities.
Experience working in agile environments, managing competing priorities, and adjusting to fast-moving roadmaps.
Excellent analytical and communication skills with a data-informed mindset and ability to distill complexity into clarity.
Background in working with external research vendors and tools (e.g. User Zoom, User Testing, Dragonfly AI).
Familiarity with UX and design tooling (Figma, Miro, Dovetail, Confluence, etc.) and how they integrate into broader product workflows.
Role Overview:We are looking for an experienced Group Product Manager - E-Commerce to drive product strategy, roadmap, and execution for large-scale digital commerce and technology https://jobeax.com/link/UuxHBYkbQjke5gQz role will focus on building scalable, reliable, and customer-centric e-commerce products across commerce ...
Position : Website Manager (CRO / E-commerce)Overall/Total Experience : 3 - 5 yearsLocation : PuneWorking Days : 6 Days from OfficeNotice Period Requirement : 30 Days (Maximum)Client's Company Size : Startup/Small EnterpriseRoles & Responsibilities : - Lead performance and optimization of e-commerce websites across multiple ...
Location: Gurgaon / NCRExperience Required: 8+ YearsIndustry: Online / Internet DomainAbout the Role:We are looking for a visionary IT Product Manager with strong pedigree and 8+ years of experience in the online domain. This role demands a builders mindset someone who can conceptualize, design, and launch products from ...
Role : Technical Service ManagerWe are looking for an experienced Technical Service Manager to oversee production operations and service management for a custom-built eCommerce platform in a distributed enterprise https://jobeax.com/link/2rce0yCTCWx0P6oA role requires a strong understanding of modern application architecture, ...
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Ecommerce Manager, Emerging Brands based in India. Take ownership of ecommerce performance and conversion rate optimization (CRO) across a growing portfolio of emerging direct-to-consumer ...
Job Information The eCommerce Operation Specialist - Compliance protects our marketplace seller accounts (mainly Amazon). The job is simple: keep listings live, stop policy violations before they happen, and protect our Account Health rating. This role needs close attention to detail and fast action. You will fix listing ...
... identity, tone of voice, templates) and ensure consistent use across CTM materials, social content and design output * Act as the marketing-side counterpart to the Ecommerce & D2C Manager, aligning brand campaigns with D2C, marketplace and quick-commerce activity * Represent marketing in leadership and business reviewsQualifications ...
Technical Program Manager (TPM) - Retail / POS : Experience : 15+ YearsWork Location : Manayata Tech Park, Nagavara, BengaluruWork Mode : Work from Office - 4 Days a WeekNotice Period : Immediate to 15 DaysRole Overview : We are looking for a highly experienced Technical Program Manager with a strong technical background ...
Assistant Brand Manager/ Brand Manager Job Description Document Location: Bangalore Reports to: Head of Marketing Work Exp : 4-5 years / 5-6 years Role & Responsibilities: Campaign Development & Management • Understand Brand Strategy and develop 360-degree campaigns for collections and brand awareness • Lead 360° campaigns ...