Job Description
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Impact Shapes the World at Caterpillar Inc
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Description
We are seeking an experienced Manager Digital Project (Finance Transformation Manager - ITP) to join our COE-Accountable Reporting - Global Finance Services Division
The preference for this role is to be based out of Whitefield, Bangalore-KA , India
What you will do
As an integral part of the Continuous Improvement (CI) Center of Excellence, specifically focused on standardization, optimization and digitalization, the candidate will support the execution of our continuous improvement framework within the Global business service scope, with focus, but not exclusively, on the Invoice-to-Pay processes (ITP)
Responsibilities may include, but are limited to:
- Drive continuous improvement activities including mapping current and future process maps, driving corrective actions, and developing, tracking, and measuring qualitative and quantitative results.
- Drive a culture of innovation, simplification and continuous improvement through best practice sharing, advocacy, and hands-on leadership.
- Partner with senior leadership, understand business goals, analyze opportunities, and develop improvement plans for various workflows/systems and technologies.
- Build roadmaps that support the tactical execution of key continuous improvement initiatives across stakeholder teams.
- Ensure consistent application of continuous improvement tools, methodologies, and best practices to accelerate improvements at scale.
- Identifies and engage subject matter experts in support of multi-functional efforts in continuous improvement.
What you will have:
- Preferred previous consultancy experience (2-3 years)/overall experience 6 to 10 years
- Knowledge of best practices in invoice processing, supplier inquiry & helpdesk design, remittance advice issuance, vendor inquiries and dispute management
- Knowledge and understanding of the mechanics in the ITP process stream and how these fit into the end-to-end financial process environment.
- Project Management skills
- People leadership/management experience
- Diagnostic capabilities to identify improvement opportunities
- Ability to work effectively across a matrix environment and navigate without a formal authority to deliver on business results
- MSc/MBA in a scientific or business discipline
- Accounting certification or an equivalent combination of related experience
- Working knowledge of financial systems (SAP, QAD, etc) and ITP specific tools (e.g. OCR, Supplier Portals, Invoice Workflow tools)
- This position requires candidate to work a 5-day -a -week schedule in the office.
Skills desired:
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Extensive Experience:
- Differentiates assumptions, perspectives, and historical frameworks.
- Evaluates past decisions for insights to improve decision-making process.
- Assesses and validates decision options and points and predicts their potential impact.
- Advises others in analyzing and synthesizing relevant data and assessing alternatives.
- Uses effective decision-making approaches such as consultative, command, or consensus.
- Ensures that assumptions and received wisdom are objectively analyzed in decisions.
Organizational Leadership: Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives. Level Extensive Experience:
- Employs various group decision-making methods depending on the situation.
- Promotes efficacy through monitoring, coaching & motivating subordinates, intervention, etc.
- Translates vision into specific functional or departmental initiatives.
- Uses emotional contagion to affect the mood of group members, tone of group and group processes.
- Uses a normative decision model (with leadership styles and situational variables) to select style.
- Initiates structure: role clarification, setting standards, holding subordinates accountable, etc.
Program Management (M0260): Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives. Level Extensive Experience:
- Evaluates risks and vulnerabilities, and creates contingency plans.
- Advises others on preferred tools, techniques and methods for estimating program cost and time.
- Conducts regular and ad-hoc program reviews with project managers, team and clients.
- Coaches others in maintaining open communication among project managers and interested parties.
- Oversees reporting requirements, and creates monitoring and control mechanisms.
- Plans, estimates, staffs, organizes and monitors a set of projects within a program.
Change Control: Knowledge of the processes and procedures by which a change is identified, evaluated, approved, monitored and documented; Ability to manage changes in the production environment and processes effectively+ Level Extensive Experience:
- Train others in how to review a proposed change and assesses the potential impact of the change on the organization or environment.
- Manages change control processes to ensure each change is evaluated and dispositioned at the proper authority level.
- Oversees the development of organizational change management policies and procedures.
- Develops and publishes comprehensive change and contingency plans.
- Defines and communicates change risks, contingency alternatives and associated benefits and drawbacks.
- Coordinates the implementation of change in diverse and complex production environments.
IT Project Control and Reporting: Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule. Level Extensive Experience:
- Justifies varying and appropriate levels of scrutiny for differently experienced team members.
- Advises on the selection of tools and techniques used for monitoring progress and presenting reports to stakeholders.
- Communicates with managerial, technical and business stakeholders on progress reporting.
- Controls multiple IT projects: monitoring progress, probing and repairing delays.
- Consolidates the progress of many IT projects into a single progress report.
- Consults on the principles of Earned Value Analysis across multiple IT projects.
IT Project Management: Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources. Level Extensive Experience:
- Controls quality standards and budgeting in an ongoing IT project.
- Estimates and appropriately addresses potential issues and risks in IT projects.
- Ensures that technical objectives and functional requirements align in all IT projects.
- Builds IT related templates for demand analysis and functional reports.
- Monitors every step in an IT project to ensure all aspects of the project are delivered on-time.
- Directs team members in analyzing client requirements in an appropriate manner.
IT Standards, Procedures & Policies: Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures. Level Extensive Experience:
- Evaluates the effectiveness of IT policies through professional group discussions.
- Designs organizational IT policies, standards and procedures.
- Develops templates for designing IT standards and procedures for technical business plans.
- Monitors the implementation of IT standards and procedures in IT projects or services.
- Manages the process for IT standards and procedures delivery and implementation ensuring the organization is under effective management.
- Revises IT policies, standards and procedures based on each department's feedback.
Problem Management: Knowledge of the processes involved in problem control, error control and the production of management information or computer hardware; ability to identify the root cause of problems in a timely and accurate manner and bring them to a successful resolution. Level Extensive Experience:
- Monitors and improves problem reporting, tracking, escalation and resolution.
- Estimates costs and benefits of potential solutions and makes recommendations.
- Receives, clarifies and resolves a variety of standard and atypical problems.
- Conducts trend and root cause analysis to identify and address recurring problems.
- Coaches junior staff on handling a variety of service related problems.
- Identifies and evaluates alternative approaches to resolving service problems.
What you will get:
- Work Life Harmony
- Earned and medical leave.
- Relocation assistance
Holistic Development
- Personal and professional development through Caterpillar ‘s employee resource groups across the globe
- Career developments opportunities with global prospects
Health and Wellness
- Medical coverage -Medical, life and personal accident coverage
- Employee mental wellness assistance program
Financial Wellness
- Employee investment plan
- Pay for performance -Annual incentive Bonus plan.
Additional Information:
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at [
Posting Dates:
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply