Back to list

Vacancy description

Maki - India - Gurgaon - Voice in Gurgaon, भारत

Foundever®

Gurgaon, भारत

About Us

Foundever India Pvt Ltd

Foundever is;
* World€™s Leading BPO.
* Handle 3 million contacts every day.
* 60000 Employees Worldwide.
* 145 centers in 27 countries.
* 350 clients
* 36 languages
* Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row

Job Summary

Answer inbound calls within the guidelines/goals established by the client and management. Consistently archives call quality goals in order to meet client and customer satisfaction goals.

Primary Job Responsibilities

Greetings from Foundever!!

Foundever is hiring for International Technical Support Voice Process.

Job Details:

1. Age: 18 years to 35 years

2. Minimum Qualification Intermediate (or +2 equivalent).

3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)

4. Experience Any Under Grad or Graduate Freshers.

5. Communication skills: Exceptional Spoken skills in English

6. Shifts: Rotational shifts (Should be comfortable to work in all shifts)

Salary: As per Market Standards

Note: Any candidate applying for this position should be okay to work from the office.

Experience: Any Under Grad/Graduate Freshers can apply.


Job Profile:

1. International Voice (Technical Support)
  • Responsibility: Provide Technical Support to International Customers
  • Shift Timings: Should be flexible to work in US Rotational Shifts.
  • Desired Skills: Need Excellent Communication skills in English.
  • Must-Have strong Technical Knowledge (Hardware, Software, and networking Concepts)
  • Working Days: 5 days working
  • Weekly Offs: 2 Week Offs(Rotational and Split)
  • Transport:  Home Pickup and Home Drop.
  • Rounds of Interview:  JAM, HR, Voice and Accent, Tech Test, Operations Round.

All Interviews will happen over telephonic or Skype.

Note: Any candidate applying for this position should be okay to work from the office.

The selected candidates should be able to join ASAP and have all documents handy for background verification.

You can refer your friends too!!!

Education

High school diploma or equivalent

Experience Target

  • Call Center experience a plus
Apply to vacancy

Similar vacancies

More like this role

Beam Suntory, Inc

Tax Analyst - India

  • Accounting

$5.5 USD / year

... preparation of Income-tax provisioning computation, advance tax computation, liasioining with auditors, review of Income-tax returns forms for Suntory Global Spirits India entity and overseas group entities - Support in closure of transfer pricing compliances for Suntory Global Spirits India and overseas group entities - Support ...

Gurgaon, भारत

ProcDNA

[India] - Tableau Developer

  • Full-time
  • Business Intelligence
About ProcDNA: ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge technology to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 425+ across 6 offices, all growing and learning together since our launch during the pandemic.

Gurgaon, भारत

DISCO

Review Manager - India

Your Impact The Review Manager works side-by-side with clients and our team of attorneys to leverage DISCO AI for the purpose of document review. They provide insight and perspective to improve client outcomes and increase the speed and quality of their eDiscovery experience.

Gurgaon, भारत

Roblox

Communications Manager, India

  • On-site
... of the APAC Communications team and reports to the Head of Communications, APAC based in Singapore. We prefer the India communications manager to be based in Gurgaon but are open to candidates across the country. The role requires fluent language skills in English and Hindi with understanding of any other Indian languages ...

Gurgaon, भारत

Commure

Data Operation Analyst (India)

  • Full-time

$25 USD - $70 USD / year

... data visualisation tools (Tableau, Power BI) is a plus. - Growth mindset – ability to become semi-self-sufficient within 2–3 months. - Willingness to work in India Night Shifts (US Day shift – EST to PST) . Please be aware that all official communication from us will come exclusively from email addresses ending in @ https://jobeax.com/link/j11prM5jibIdwMrD ...

Gurgaon, भारत

IAG Cargo

Account Manager North India

  • Contract
  • Sales
... team player who’s not afraid to challenge the norm and help drive positive change in the business. Skills and Experience: - Have the right to live and work in India. - Excellent communication and presentation skills - Confident public speaker and able to articulate and summarize complexity in a high level of numeracy - Excellent ...

Gurgaon, भारत

ProcDNA

[India] - Power BI Developer

  • Full-time
  • Business Intelligence
About ProcDNA: ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge technology to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 475+ across 6 offices, all growing and learning together since our launch during the pandemic.

Gurgaon, भारत

DISCO

DISCO Desk Analyst- India

Your Impact The DISCO Desk Analyst provides assistance to end-users throughout the legal discovery process, troubleshoots technical issues, and guides customers to use the DISCO platform optimally.

Gurgaon, भारत

wppmedia

Senior Manager, Strategy, India

  • Hybrid
  • On-site
... articulate the role of media platforms differently based on tasks – eg: launch brands vs challenger brands vs brands looking at premium audiences vs small town India · Strong depth of understanding on media platforms and tactics – TV vs. CTV vs. Sharechat vs Instagram · Strong communication, presentation and strategic storytelling ...

Gurgaon, भारत

Boston Consulting Group

India Specialist Marketing - CRM - Gurgaon

India Specialist Marketing - CRM - Gurgaon, India Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring ...

Gurgaon, भारत