Major Incident Manager (24*7 environment) in Hyderabad, भारत
keyloop
Hyderabad, भारत
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
... handovers to ensure continuity of operations. Looking For 3-5 years of experience in Major Incident Management, NOC Operations or IT Service Management within a 24/7 production support environment Mandatory skills: - Strong hands-on experience managing end-to-end Incident Management processes aligned with ITIL practices. ...
... work in and keep up with a fast-moving environment via effective prioritization and time management. Experience working in virtualized enterprise networking environments Preferred qualification - 5+ years in Global Incident Management - 5+ years of Problem Management experience - 5+ years’ experience in a network-focused, ...
... managed telecom services. 2. Incident and Major Incident Management . Lead the technical response for high impact single site, multi site and global service incidents. . Coordinate incident bridges involving network suppliers, telecom providers, application teams, site support teams, service managers and business stakeholders. ...
... Purpose As Incident Manager for the WPP Open Platform, you will own the end to end incident management lifecycle from detection through resolution to post incident review ensuring platform stability, SLA compliance, and transparent communication across all stakeholders. This is not a traditional incident management role. ...
... communication standards, and governance routines. - Act as backup for the Problem Manager when required; the Problem Manager will provide reciprocal backup for Incident Management. - Support occasional escalations for major incidents outside standard office hours when business-critical situations require Incident Management ...
... profitability and give more customers an amazing experience. Want to be part of it? Role Summary We are looking for a Linux Engineer to support our 24/7 Operations environment on a rotational shift basis. You will be responsible for monitoring and supporting Linux-based production systems, responding to alerts and incidents, troubleshooting ...
... This role contains 80% operational and 20% build and deployment work. Key Responsibilities - Manage and maintain Datacenter network infrastructure. - Handle major incident issues and perform root cause analysis. - Participate in rotational shifts to ensure 24/7 network support. - Collaborate with cross-functional teams ...
... This role contains 80% operational and 20% build and deployment work. Key Responsibilities - Manage and maintain Datacenter network infrastructure. - Handle major incident issues and perform root cause analysis. - Participate in rotational shifts to ensure 24/7 network support. - Collaborate with cross-functional teams ...
... improvement actions. Major Incident Management - Own incident command, coordination, stakeholder communication, and resolution for Sev1 and Sev2 events across our environment. - Own the incident process: Jira intake, severity definitions, on-call and paging criteria, and enforcement. - Run post incident reviews for every major ...
... without direct authority - Strong written and verbal communication skills, including the ability to coach team members in producing clear incident analyses, post-incident reviews, and recommendations for technical and nontechnical audiences - Ability to thrive in a fast-paced, dynamic, and incident-driven environment - Strong ...