Maintenance Engineer - Bangalore in भारत

Maintenance Engineer

Job Title: Maintenance Engineer

Department: Technical Services

Reports To: Service & Maintenance Manager

Role Summary

We are seeking a skilled and motivated Maintenance Engineer to support the service and maintenance operations of physical security and ELV systems , including CCTV, access control, fire alarm, and related electronic security solutions , across client sites in the APAC region. The role involves hands-on troubleshooting, preventive maintenance, and system monitoring to ensure high system uptime, compliance with safety standards, and customer satisfaction.

Key Responsibilities

• Perform routine preventive and corrective maintenance of CCTV, access control, fire alarm, and other ELV systems at client sites.
  
• Troubleshoot and resolve technical issues to minimize downtime and maintain high system reliability.
  
• Monitor system health through alarm logs, analytics, and remote monitoring tools ; escalate and resolve issues proactively.
  
• Support system installations, upgrades, firmware updates, and configuration enhancements in coordination with the global technical team.
  
• Maintain accurate documentation of maintenance activities, system configurations, and asset inventories .
  
• Respond to service requests and ensure timely resolution of incidents within agreed SLAs.
  
• Coordinate with vendors for spare parts procurement, AMC support, and technical escalations .
  
• Ensure compliance with maintenance schedules, safety standards, and company policies .
  
• Assist the maintenance manager with budgeting, inventory planning, and performance reporting .
  

Required Qualifications

• Diploma or Bachelor’s degree in Electronics, Electrical, Instrumentation, or related Engineering fields .
  
• 2–4 years of hands-on experience in maintaining CCTV, fire alarm, access control, intrusion detection, and other ELV/physical security systems .
  
• Working knowledge of Lenel, Honeywell, Bosch, or other leading access control and surveillance platforms is an advantage.
  
• Strong analytical, troubleshooting, and problem-solving skills.
  
• Good communication skills (verbal and written) in English.
  
• Ability to work independently , manage multiple tasks, and handle client interactions effectively.
  

Working Conditions

• Direct involvement with sensitive physical security systems and data ; high level of confidentiality required.
  
• Regular use of laptops, diagnostic tools, and mobile devices; proficiency with Microsoft Office and basic IT tools required.
  
• Willingness to travel occasionally across client sites within the APAC region.