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Vacancy description

Mail Administrator - IT Support in Noida, भारत

Peoplemint Consultant LLP

Noida, भारत

Email & Microsoft 365 SupportMicrosoft 365 / O365:- Manage and support Outlook, Exchange Online, Teams, SharePoint and OneDrive.- Create/manage user mailboxes, shared mailboxes, groups and licenses.- Resolve email delivery, Outlook connectivity and Microsoft 365 access issues.- Manage Intune/MDM for employee devices.- Manage security and compliance features like MFA, Conditional Access, DLP, retention and eDiscovery.- Monitor Microsoft 365 health and resolve service-related https://jobeax.com/link/ZOEPYQxwdovxTRzs Workspace / Gmail:- Manage Gmail users, groups, aliases and email routing.- Troubleshoot email delivery, spam and synchronization problems.- Configure Gmail security and organizational policies.- Manage Google Vault for email retention, audit and eDiscovery.- Support SSO and user access/provisioning.Email Security:- Manage an enterprise Email Security Gateway.- Configure anti-spam, anti-phishing, anti-malware and sandboxing policies.- Manage SPF, DKIM and DMARC.- Investigate suspicious emails and email security incidents.- Monitor blocked emails, quarantine and security https://jobeax.com/link/IcFFIdpT9Isqp8uC Archiving & Compliance:- Manage email journaling and archiving for compliance requirements.- Configure email retention and journaling across Microsoft 365, Google and Exchange.- Support legal hold and eDiscovery requests.- Help audit/legal teams retrieve old emails when required.- Monitor archive storage, health and data https://jobeax.com/link/2xqu5mS1kUE4R2c9 Email / SMTP Relay:- Manage SMTP relay used by applications to send emails.- Configure Microsoft 365/Google connectors and third-party email relay platforms.- Manage SMTP credentials, API keys and IP whitelisting.- Troubleshoot application email failures and delivery issues.- Monitor bounce rates, delivery rates and relay performance.- Ensure SPF, DKIM and DMARC are properly configured.- Work with application teams when new applications need email connectivity.- Manage bounce, suppression and unsubscribe https://jobeax.com/link/Y2la16Tce2aA4tpi Required:- 4 - 6 years of experience in IT support, preferably focused on Messaging / Email Administration.- Strong hands-on experience in Microsoft 365 & Exchange Online.- Good experience with Google Workspace / Gmail.- Experience with at least one Email Security Gateway.- Experience in Email Archiving/Journaling.- Hands-on experience with SMTP Relay / Transactional Email.- Good knowledge of SMTP, IMAP, POP3 and MAPI.- Understanding of DNS, MX Records, SPF, DKIM and DMARC.- Good troubleshooting and communication skills.- Bachelor's degree/BTech in IT, Computer Science or related field. (ref:hirist.tech)

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