Logistics & Operations Associate in Bangalore, भारत
Laundryheap
On-siteWork from the office
Full-timeStandard weekly hours
Bangalore, भारत
If you enjoy solving operational challenges, coordinating people in real time, and working in a fast-paced environment where every decision has an impact, this role is for you.
As a Driver Operations Associate , you'll work at the heart of our global operations, ensuring drivers are successfully onboarded, deliveries stay on schedule, and operational issues are resolved before they affect our customers. Every day brings new challenges, and every solution you deliver helps keep thousands of orders moving across multiple international markets.
About Laundryheap
Laundryheap is one of the world's fastest-growing on-demand laundry and dry-cleaning companies, operating across 14+ countries in Europe, Asia, and North America. We combine technology, logistics, and exceptional customer service to deliver fresh laundry within 24 hours , redefining convenience for customers around the globe.
As we continue to grow internationally, we're looking for talented operations professionals who enjoy taking ownership, making decisions, and thriving in dynamic environments.
What You'll Do
Driver Onboarding & Activation
Conduct video and phone onboarding sessions with prospective drivers.
Guide drivers through documentation and compliance requirements.
Coordinate background verification, training, and account activation.
Ensure a smooth and professional onboarding experience.
Live Logistics Operations
Monitor real-time delivery operations and driver performance.
Support drivers throughout their shifts via phone, chat, and internal tools.
Plan and optimise delivery routes for operational efficiency.
Resolve live delivery issues including delays, route changes, and operational escalations.
Driver Support
Handle driver queries relating to scheduling, payments, and operational support.
Escalate and track complex issues through to resolution.
Maintain adequate driver availability to support operational demand across multiple regions.
Operations Excellence
Monitor operational KPIs and service levels.
Identify process improvement opportunities and support operational projects.
Maintain accurate documentation and internal knowledge resources.
Collaborate with teams across the UK, US, Singapore, and other international markets.
We're Looking For Someone Who
Has 1–5 years of experience in Operations, Logistics, Customer Support, or Supply Chain.
Has experience onboarding drivers, delivery partners, or field agents.
Communicates confidently over phone, video, email, and chat.
Can remain calm while managing multiple priorities in a fast-paced environment.
Is comfortable working rotational shifts, including night shifts.
Has good working knowledge of Google Sheets or Microsoft Excel.
Enjoys solving problems and improving operational processes.
Bonus If You Have
Experience supporting international markets (US, UK, or Europe).
Experience in logistics, last-mile delivery, e-commerce, or startup environments.
Familiarity with route planning, CRM, or live operations tools.
Strong analytical skills and a data-driven mindset.
Work Schedule
Office-based role in Bengaluru
5-day work week
Rotational shifts (including nights)
9-hour shift (8 working hours + 1-hour break)
Why Join Laundryheap?
Work with a fast-growing global technology and logistics company.
Collaborate with international teams across multiple countries.
Take ownership of meaningful operational decisions from day one.
Enjoy a flat organisational structure with genuine career growth opportunities.
Competitive salary with shift allowance.
Comprehensive health insurance.
Be part of a team that's transforming the future of last-mile logistics.
Ready to Make an Impact?
If you're passionate about operations, logistics, and solving real-world challenges in a fast-paced global environment, we'd love to hear from you.
Apply today and help shape the future of on-demand logistics with Laundryheap.
Logistics Associate Company: Human Loops (Pacheriwala Infotech Pvt. Ltd.) Location: Nagpur, Maharashtra (Office-Based, with occasional field movement) Employment Type: Full-Time Salary: ₹20,000 – ₹30,000 per month (Based on Experience) Open Positions: 4 Department: Operations – Logistics Reporting To: Team Lead / Operations ...
... shipping documents, while ensuring regulatory compliance. 4. Track shipments end-to-end, communicate status updates to internal teams and customers, and resolve logistics issues. 5. Maintain vendor relationships and coordinate with multiple logistics partners to ensure smooth operations. 6. Manage logistics cost analysis and ...
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Operations Associate/ Senior Operations Associate based in India. This is a hands-on operations role supporting a growing team across recruitment, onboarding, travel, events, and administrative ...
Actively hiring Operations Associate Start Date Starts Immediately CTC (ANNUAL) ₹ 2,40,000 - 5,20,000 ₹ 2,40,000 - 5,20,000 /year Experience 1 year(s) 1 year(s) Apply By 21 Aug' 26 Posted 3 weeks ago Job 93 applicants About the job We are looking for candidates who are execution-driven, business-minded, and comfortable ...
... are a bunch of high-energy enthusiasts working towards creating something cool and big. About the Role We are looking for a detail-oriented, proactive, and operations-driven professional to join our team. As a Associate – Operations. You’ll lead initiatives to design and optimize inventory handling, and order processing ...
... warehouse operations (inward, outward, put-away, picking, dispatch). Desired Candidate Profile ● Graduate in any discipline; prior experience in e-commerce/logistics operations preferred. ●1–3 years of relevant experience in operations, warehouse, or customer calling roles. ● Comfortable working with computer systems/WMS ...
... you to bring - A bachelor's degree in logistics, supply chain management, business administration, or a related field - Minimum 12-15 years of experience in logistics or supply chain management, preferably within the freight industry - Must have experience in both Air and Ocean freight operations - At least 5 years of managerial ...
Position: Warehouse & Logistics Associate Experience: 1–3 Years Department: Warehouse / Logistics Location: Thiruverkadu, Chennai Employment Type: Full-Time Job Summary We are looking for a responsible and organized Warehouse & Logistics Associate with 1–3 years of experience to support day-to-day warehouse operations, ...