LMS Administrator in Bangalore, भारत

Intuitive Surgical seeks an LMS Administrator to manage and maintain the company's learning management system, supporting online training delivery for internal and external audiences. The role involves system administration, user support, content management, and collaboration with IT and business units to optimize learning program delivery.

Responsibilities

• Administer and maintain LMS platform; escalate support issues as needed
• Provide training and support to instructors, learners, and business users on LMS functionality
• Perform content management and configuration within LMS; manage assigned business unit content
• Assist with data migrations, user acceptance testing, and process improvement initiatives
• Monitor support incidents, run system reports, and execute special projects as assigned

Requirements

• Advanced troubleshooting and resolution of LMS technical issues
• Intermediate LMS content management and tier 2 support experience
• End-user training capability in LMS features and functionality
• Strong communication and customer service skills
• Bachelor's degree or equivalent vocational/work experience
• Ability to coordinate multiple tasks and work independently or in teams
• Analytical and interpersonal skills with capacity to learn and grow