We are seeking a dedicated professional to join our IT Services team in a critical role focused on managing voice-based interactions for LinkedIn. This position is pivotal in ensuring seamless customer engagement, where the incumbent will utilize active listening and strong problem-solving capabilities to address inquiries and resolve issues efficiently. The ideal candidate will bring a minimum of one year of experience within the BPO sector, demonstrating exceptional verbal communication skills and fluency in English, as verified through a Versant assessment. This role is essential for maintaining high standards of customer satisfaction and professional representation of the brand.
Responsibilities
Actively listen to client communications to accurately identify needs and concerns.
Employ effective problem-solving techniques to resolve customer issues promptly and professionally.
Manage direct customer interactions via voice channels to ensure a positive user experience.
Deliver clear, professional, and courteous communication during all calls.
Navigate and utilize internal systems to process requests and provide accurate information.
Adhere to established protocols for issue resolution and quality assurance.
Requirements
Requirements:
Possess at least one year of prior experience working within a Business Process Outsourcing (BPO) environment.
Demonstrate strong active listening skills and the ability to analyze situations quickly.
Exhibit excellent problem-solving abilities to handle complex customer scenarios.
Show proficiency in professional communication and customer interaction management.
Maintain high standards of verbal communication skills.
Achieve a required level of English fluency as confirmed by a Versant assessment.
Be prepared to work within the salary range of ₹3-4 LPA.
... and is comfortable learning new tools Has a genuine interest in LinkedIn, personal branding, content and marketing Pays attention to details and can follow a process consistently Is proactive, curious and willing to learn Can understand a client's voice and communicate in a way that feels natural rather than robotic Has ...
... early stage of their careers who are eager to develop communication, customer handling, sales, and professional workplace skills. Responsibilities: - Handle voice and non-voice customer interactions professionally and accurately. - Respond to customer queries, maintain records, and follow defined process guidelines. - ...
Kickstart Your Recruiting Career as a LinkedIn Recruitment Intern at a Fast-Growing American Start-up! Hi, this is Arpana, one of the founding members of Fresh Prints. In December 2016, I came across a job post on Naukri from Jacob Goodman, one of the co-owners of Fresh Prints. They were looking for someone to lead their ...
... and automation to turn cold connections into warm conversations—and eventually, qualified sales opportunities. We’re looking for a creative, metrics-obsessed LinkedIn Outreach Partner to own outreach campaigns that convert. Role & Responsibilities - Design and execute high-impact LinkedIn outreach sequences for enterprise ...
... Friday, 10:30 AM to 7:00 PM IST. Skill(s) required LinkedIn Marketing Earn certifications in these skills Other requirements 1. 0 to 1 year of experience in LinkedIn outreach, lead generation or digital marketing (freshers with strong LinkedIn knowledge are welcome) 2. Clear, professional written English 3. Strong understanding ...
... tax professionals and business owners who may need accounting and tax outsourcing support. What You will do - Identify and research relevant US prospects on LinkedIn - Use LinkedIn Sales Navigator and other prospecting tools - Send personalized connection requests and follow-up messages - Manage LinkedIn outreach campaigns ...
Job Summary We are looking for enthusiastic, target-oriented candidates for the International Voice Process Executive role. You will handle inbound and outbound customer calls, focusing on sales, customer engagement, and daily sales targets. Candidates should have good communication skills, a positive attitude, and the ...
Actively hiring US Voice Process Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year Experience No experience required No experience required Apply By 25 Nov' 26 Posted 3 days ago Fresher Job Be an early applicant About the job Joining: Immediate Joiners Preferred Key Responsibilities: ...
Actively hiring Voice Process Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 2,16,000 - 2,80,000 ₹ 2,16,000 - 2,80,000 /year Experience No experience required No experience required Apply By 27 Nov' 26 Posted 1 day ago Fresher Job Be an early applicant About the job As a Voice Process Executive (Telecaller) at Ready ...