Learning & Development Executive in Agra, भारत

ITC Mughal, a Luxury Collection Resort & Spa, Agra is a 233-room-and-suite luxury resort set amid 23 acres of Mughal-inspired gardens near the Taj Mahal. Its operations include Peshawri, Taj Bano and Mughal Pavilion dining, Kaya Kalp – The Royal Spa, meeting and banquet spaces, guest services and Responsible Luxury initiatives.

ITC Mughal, a Luxury Collection Resort & Spa, Agra is inviting applications for Learning & Development Executive in Agra, Uttar Pradesh . Help coordinate employee induction, hospitality service training, learning records and development initiatives at the resort. This is an on-site, Full Time opportunity at ITC Mughal, Tajganj, Agra.

Position and Department

Job title: Learning & Development Executive. Department: Learning & Development / Human Resources. Job type: Full Time. This vacancy calls for professionalism, responsible service and cooperation with hotel colleagues. Final work schedules and reporting relationships will be confirmed by the hiring team.

Key Responsibilities

• Coordinate induction schedules and orientation material for new colleagues.
• Organise service, compliance, operational and professional development training sessions.
• Maintain attendance, training completion and relevant development records.
• Communicate learning calendars and session logistics with department heads.
• Assist with training-needs collection and post-session feedback analysis.
• Prepare presentation aids, learning resources and internal notices.
• Support coaching and service-quality initiatives aligned with resort standards.
• Handle training and colleague records confidentially and report outcomes to HR leadership.

Relevant Skills and Experience

• Experience or education related to HR, training, learning and development or hospitality operations.
• Strong organisation, written communication and presentation skills.
• Comfort with spreadsheets, learning records and scheduling tools.
• Understanding of employee confidentiality and teamwork across departments.

Service and Team Standards

Hospitality colleagues at a luxury resort contribute to guest satisfaction through respectful communication, accuracy, attention to detail, safe practices and collaboration across departments. Any specific qualifications, experience requirements and duties will be assessed and confirmed by the employer during recruitment.

About ITC Mughal Agra

ITC Mughal, a Luxury Collection Resort & Spa, Agra, is a luxury hotel in approximately 23 acres of Mughal-inspired gardens near the Taj Mahal. The resort has 233 rooms and suites, dining experiences including Peshawri, Taj Bano and Mughal Pavilion, Kaya Kalp – The Royal Spa, extensive meeting and banquet facilities, and a focus on Responsible Luxury.

The resort is known for Mughal-inspired architecture, luxury dining, wellness and conference facilities. Team members support stays, celebrations, meetings and personalised guest experiences.

Job Location

Tajganj, Ground Floor, Fatehabad Road, approximately 4 km from the Taj Mahal, Agra, Uttar Pradesh 282001, India. This is an on-site hotel position in Agra, Uttar Pradesh 282001.

Employment Information and Application

Employment type: Full Time. Salary, exact shifts, benefits, starting date and application deadline have not been stated in the vacancy announcement and will be confirmed by the hotel. Use the Apply option provided on this page to submit an application through HorecaHire.