Lead Service Engineer in भारत

Thermo Fisher Scientific seeks a Field Service Engineer to install, maintain, and repair analytical instruments across India. The role involves customer support, preventive maintenance, troubleshooting, and field training on sophisticated laboratory equipment in research and industrial settings.

Responsibilities

• Perform routine preventive maintenance and breakdown repairs on XRF, OES, and Process analyzers across India
• Support installation, commissioning, and field troubleshooting at customer sites with remote support as needed
• Deliver equipment demonstrations and training to customers on safe and effective use
• Complete detailed service reports after each customer visit and respond to urgent service requests
• Travel as directed to provide on-site customer support and maintain satisfaction goals

Requirements

• Bachelor's degree in Instrumentation, Electrical, Electronics, or Mechanical engineering
• Advanced degree with no prior experience, or bachelor's degree plus 2 years hands-on technical experience
• Strong electronics and mechanical troubleshooting skills to component level
• Excellent customer service and written/verbal communication abilities
• Proficiency with Microsoft Office and service management software
• Ability to read technical documentation and schematics
• English proficiency required; additional languages beneficial