Lead IT Infrastructure & Microsoft 365 Administrator in Hyderabad, भारत

Lead - IT Infrastructure & Microsoft 365 AdministratorExperience: 10+ yearsLocation: HyderabadFunction: Information TechnologyRole Overview:- We are looking for an experienced IT Infrastructure & Microsoft 365 Administrator to own and manage the organization's IT infrastructure, Microsoft 365 environment, endpoint management, and security.- The role will be responsible for ensuring that our employees have secure, reliable, and efficient access to the systems, applications, and infrastructure they need to work effectively.- The ideal candidate should have strong hands-on experience across Microsoft 365, Microsoft Intune, Entra ID, endpoint security, networking, firewalls, VPNs, and IT asset management.- This is a hands-on role requiring strong technical troubleshooting skills as well as the ability to independently manage IT operations, vendors, security controls, and infrastructure https://jobeax.com/link/kIo3GCdkxk6dgYqi Responsibilities:1. IT Infrastructure & End-User Support:- Manage and maintain the organization's IT infrastructure, including desktops/laptops, operating systems, printers, peripherals, and other IT equipment.- Install, configure and troubleshoot Windows 10/11 systems, applications, hardware and peripherals.- Diagnose and resolve hardware, software, network, and connectivity issues.- Provide timely technical support to employees through the IT helpdesk/ticketing system.- Manage user onboarding, offboarding, and IT access requirements.- Maintain appropriate documentation, SOPs, and IT support processes.- Ensure high availability and reliability of critical IT infrastructure.2. Microsoft 365 Administration:- Administer and manage the organization's Microsoft 365 environment.- Manage users, groups, roles, permissions and access through Microsoft Entra ID (Azure AD).- Configure and administer: Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft 365 Admin Center.- Manage Microsoft 365 licenses, subscriptions, and utilization.- Configure and troubleshoot email, mailboxes, distribution groups, shared mailboxes and related services.- Implement and maintain Microsoft 365 security and compliance policies.- Monitor the Microsoft 365 environment and proactively identify and resolve issues.- Manage identity and access controls, including MFA, Conditional Access, and role-based access.3. Microsoft Intune & Endpoint Management:- Administer Microsoft Intune for Windows and mobile device management.- Enroll, configure, and manage corporate devices through Intune.- Create and maintain device compliance, configuration, and security policies.- Manage application deployment, updates, restrictions, and configurations.- Implement and manage Windows Autopilot for device provisioning, where applicable.- Enforce security baselines and endpoint configuration standards.- Configure Conditional Access policies based on user, device and compliance status.- Monitor device compliance and remediate non-compliant devices.- Generate and maintain endpoint management and compliance reports.- Manage mobile device management (MDM) and mobile application management (MAM).4. IT Security & Data Protection:- Implement and maintain endpoint and access security controls across the organization.- Manage and monitor Data Loss Prevention (DLP) solutions.- Configure and maintain endpoint security policies and controls.- Work with Microsoft security tools such as Microsoft Defender for Endpoint, where applicable.- Monitor security alerts and investigate potential security incidents.- Support incident response, investigation, and remediation of IT/security incidents.- Maintain appropriate security controls for employee devices, applications, and access to corporate resources.- Ensure IT practices comply with applicable data protection, security and internal policies.- Regularly review access permissions, endpoint compliance, and security configurations.5. Network & Infrastructure Administration:- Manage and maintain the organization's LAN, WAN, Wi-Fi, VPN, and internet infrastructure.- Configure and manage firewalls.- Configure and troubleshoot network routing, DNS, DHCP, VPN, and connectivity issues.- Monitor network performance, availability, and security.- Maintain appropriate network segmentation and access controls.- Coordinate with internet service providers and other infrastructure vendors.- Ensure secure and reliable connectivity for employees working remotely.6. IT Asset & Vendor Management:- Maintain an accurate inventory of hardware, software, licenses, and IT assets.- Manage the complete IT asset lifecycle, including procurement, deployment, maintenance, and retirement.- Evaluate hardware and software requirements and recommend appropriate solutions.- Manage IT procurement and ensure cost-effective purchasing.- Manage relationships with IT vendors, service providers, and technology partners.- Track software licenses, renewals, warranties, AMC/maintenance agreements, and subscriptions.- Negotiate with vendors and ensure service levels are maintained.7. IT Policies, Documentation & Compliance:- Develop, implement and maintain IT policies, standards, and procedures.- Maintain documentation for infrastructure, systems, configurations, and security controls.- Ensure appropriate controls for user access, device management, data protection, and IT security.- Support internal and external IT/security audits.- Maintain appropriate records and evidence relating to IT security and https://jobeax.com/link/F5cIpI8N7K5wqHzx Skills & Technical Expertise:- Microsoft 365 Administration, Microsoft Entra ID / Azure AD, Microsoft Intune / Endpoint Management, Microsoft Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Conditional Access & MFA, Windows 10/11 Administration, Windows Server administration, Microsoft Defender / Endpoint Security, Data Loss Prevention (DLP), Firewall administration, LAN / WAN / Wi-Fi / VPN, TCP/IP, DNS, DHCP and basic network troubleshooting, IT asset management, Hardware and software procurement, Vendor management, IT security and incident management, Helpdesk / IT service https://jobeax.com/link/bsVNT6U6FxNsXUU4 Experience:- Microsoft certifications such as Microsoft 365 Certified: Administrator Expert (MS-102) or relevant Microsoft security/endpoint certifications.- Experience managing a predominantly remote/hybrid workforce.- Experience with Windows Autopilot and device lifecycle management.- Experience with Microsoft Defender and Microsoft security/compliance tools.- Experience implementing or managing DLP and endpoint security solutions.- Experience supporting IT/security audits and compliance requirements.- Experience working in a 300+ employee organization.Education:- Bachelor's degree in Computer Science, Information Technology, Engineering or a related field (https://jobeax.com/link/8589MQrEiETdqZEh or equivalent).- Relevant professional certifications will be an advantage.Experience:- 10+ years of relevant IT infrastructure, systems administration, and/or IT operations experience.- Strong hands-on experience managing Microsoft 365 and endpoint environments.- Demonstrated experience independently managing IT infrastructure and security for a mid-sized https://jobeax.com/link/7iXZ9gPlTunZWe5o We Are Looking For:- Strong hands-on technical capability rather than purely managerial experience.- Ability to independently diagnose and resolve complex IT and infrastructure issues.- Strong understanding of IT security and endpoint management. (ref:hirist.tech)