Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Lead Critical Facilities Maintenance Technician possess an expert level of knowledge of their role and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.

This role is also responsible for the processes that maximize customer uptime in the most cost-effective way and ensures that data center problems are promptly identified and repaired quickly, that contractors deliver quality services, and that internal customer service level agreements are met. The Skilled Critical Facilities Maintenance Technician develops creative approaches to keep operational costs to a minimum, while improving efficiency, and implementing new strategies.

This role acts as an informal facilitator and/or team leader, fostering a collaborative and innovative team culture focused on achieving operational excellence.

What we are looking for

Key Responsibilities:Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities https://jobeax.com/link/pOEjYdhI8nZNkK4E with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all https://jobeax.com/link/BoCH7SXD5o4s7tic proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure https://jobeax.com/link/Wd3heLO3XJiWmLfv current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities https://jobeax.com/link/PwxbUgxiuIVsWfwc facility standards and practices to improve maintenance procedures and ensure optimal operational https://jobeax.com/link/qbGDcgF3z4adLNoz with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and https://jobeax.com/link/LqJ679qZ71raSXhY in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, https://jobeax.com/link/VFljhaFLbgcZAFxF all systems and monitoring and troubleshooting systems as problems https://jobeax.com/link/oyL76doNU1kUU0eY with building administration to ensure common area services are properly provided to client and list https://jobeax.com/link/4oGxY7KmMzNDf4tw the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility https://jobeax.com/link/pKuwXQU92eeDb65i in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting https://jobeax.com/link/gzRjuvo58SOz0fYC work order requests accurately and on time and within https://jobeax.com/link/zzyuiHxw5zUSNe1E be required to order parts and supplies for maintenance and https://jobeax.com/link/prTyXT9hWvh4rdhm in scheduling and supervising vendors/subcontractors during equipment / systems maintenance and https://jobeax.com/link/D8aV4bIszGyVrPDW recommendation of improvements to the operations and maintenance program on an on-going https://jobeax.com/link/JGl7jlEKLoQf3xsg any other engineering activities as required by the Critical Facilities Operations and Maintenance management https://jobeax.com/link/tiNCo5s7YwNKjASI and Attributes:Seasoned understanding of safe work practices, which are set by safety regulations and https://jobeax.com/link/ui0RfuxvzJhFloSj proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure https://jobeax.com/link/XUHqlFS0sj5pAR4f knowledge of Microsoft Office Suite - Word, Excel and https://jobeax.com/link/DvYu8XY8UqLgJTRB knowledge of CMMS https://jobeax.com/link/XUHqlFS0sj5pAR4f knowledge of critical facilities operations and https://jobeax.com/link/t3twJXSDOERbDmhy knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical https://jobeax.com/link/MoE2ZNFJQzTPeSmr to maintain a positive and professional working relationship with cross functional https://jobeax.com/link/IQWVjBPipdf3kfWe communication skills, both written and https://jobeax.com/link/jhVO8iBAe2XwZ7NZ good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and https://jobeax.com/link/YjiMkzgrRk36AwVC passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple https://jobeax.com/link/slLcnr2sEHhGzFAg to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment.

Academic Qualifications and Certifications:Bachelor’s degree or equivalent in engineering or related fieldTrade Certification or state license in Electrical or Mechanical (HVAC)Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.)

Experience required:Seasoned experience working in a similar engineering role, preferably a data center https://jobeax.com/link/eFP20H4U1jChyLOn experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance https://jobeax.com/link/0shVK1gANOxpXCom experience interpreting blueprints/CAD https://jobeax.com/link/1IkQp60KsRGvJmbc experience in facilities / building https://jobeax.com/link/t3twJXSDOERbDmhy experience in designing, planning, installing and / or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Lead Critical Facilities Operations and Maintenance Technician

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