PMC Commerce
Team Lead - L2
- Remote
- Hybrid
- On-site
- Full-time
Vadodara, भारत
Vacancy description
GoldenHire Consultancy
Gurgaon, भारत
Role : L2 Operations Lead - DLPLevel 2 operations role for data loss prevention https://jobeax.com/link/EmUCcthpN1mNVZpz level:- L2 OperationsDomain:- Data Loss PreventionScope:- Microsoft Purview, Microsoft Defender and Symantec Email encryption Service.- Support the client's DLP services. Respond to DLP events and incidents 24x7 and escalate when needed.Process:- End-to-end incident management including troubleshoot DLP related issues.- Get it resolved or escalate to L3 or further to resolve and close.- Respond to, analyse and escalate DLP events per SOP, 24x7.- Support Microsoft Purview and Microsoft Defender (not the administration).- Report security issues promptly with recommended actions.- Support Symantec email encryption Service.- Follow client security standards and guidelines.- Keep ServiceNow/Purview tickets current, with clear resolution and closure notes.- Assist Major Incident Manager and join RCA reviews. Update SOPs and knowledge-base articles related to DLP domain.- Work with Malware Tools, Network Security and IDAM on cross-tower https://jobeax.com/link/4jKSGjub3488xNH5 :- Microsoft Purview- Microsoft Defender- Symantec Email encryption Service- ServiceNow and PurviewTechnologies:- DLP policies and event analysis- Information classification and labelling- Endpoint agents- E-mail, web and endpoint data controls- Python or PowerShell scripting- AI and AutomationsExperience:- 10+ Years of L2 Data Loss Prevention experience- 24x7 support environment- Symantec Email encryption Service- DLP event handling and escalation- Microsoft Purview and Microsoft Defender- Handling confidential event data- ITSM incident, problem and change processes- Clear written and spoken English- Working with C-suite personnelPreferred Certifications:- Symantec Data Loss Prevention Administrator- Microsoft SC-400Location and Shift:- Need Gurgaon / NCR based candidates only.- Candidate has to work 2 days from client office and rest 2 days.- Shift: Rotational (ref:hirist.tech)
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