We are seeking a Cloud Support Engineer with hands-on experience in Azure, AWS, and/or Google Cloud Platform (GCP). The candidate will be responsible for providing Level 2 technical support, troubleshooting cloud infrastructure issues, and assisting customers with implementation and operational support.
Responsibilities
Provide L2 support for cloud infrastructure and services across Azure, AWS, and GCP.
Troubleshoot incidents related to compute, storage, networking, security, backup, and monitoring services.
Support cloud deployments, migrations, and implementations.
Analyze logs and resolve technical issues within SLA timelines.
Perform incident, problem, and change management activities.
Create technical documentation, knowledge articles, and SOPs.
Work with L3 teams and vendors for complex issue resolution.
Participate in rotational shifts and global support coverage.
Required Skills
Hands-on experience with Azure, AWS, or GCP administration.
Role Overview :As an L2 Cloud Support Engineer specializing in Microsoft 365 and Azure, you will be a critical point of contact for resolving complex technical issues, ensuring the stability and optimal performance of our clients' cloud environments. This role involves hands-on troubleshooting, configuration management, ...
This is a remote position. Cloud Infrastructure Architect (AWS / Azure / GCP) Job Details - Employment Type: Contract - Work Mode: Remote - Location: Offshore - Total Experience Required: 8 to 12 years - Relevant Experience Required: 5+ years of dedicated cloud infrastructure architecture design across major public cloud ...
Job Description : Mandatory Skills : - 10+ years of experience in Cloud Security- Hands-on Security experience with at least one major public cloud platform (AWS, Azure, or GCP)- Practical exposure to : using native security controls such as IAM, Network security, Encryption, logging, monitoring and any other relevant control ...
... across AI platforms (OpenAI/Azure AI), cloud services (Azure/AWS/GCP), and application dependencies.- Escalation to L3 : Escalate to L3 (Advisory UK Product Support) with complete diagnostic evidence.- Knowledge Management : Create and maintain Support Manuals, Runbooks, and SOPs.- Observability & Reliability : Identify ...
... resolve incidents. - Help monitor and support REST APIs , distributed applications, and cloud-based services. - Get hands-on exposure to applications deployed on Azure Kubernetes (AKS), working alongside senior engineers - Assist in the operation of key Azure services, including Blob Storage, Azure SQL Server, and Static Web ...
... for an Enterprise Cloud Engineer to manage, monitor, automate, and optimize AWS and Azure cloud infrastructure in a commercial environment. The role involves cloud operations, infrastructure automation, monitoring, security, performance management, capacity planning, and cloud migration while supporting both cloud and on-premise ...
Role Overview : We are seeking a highly experienced, hands-on AWS Cloud Support & Troubleshooting Engineer to support a large-scale cloud environment used for media content ingestion, storage, processing and distribution workflows. This is not an application development role. The successful candidate will work alongside ...
... Server, Windows Workstation, Active Directory, DNS, DHCP, Group Policies and IIS. - Experience with VMWare virtual environments, AWS Cloud Services or Microsoft Azure Platforms is preferred. - Advanced troubleshooting & technical escalation management. - Implement, Operate and provide L2 Support for PAM solutions. - Demonstrate ...
... flow across systems and platforms. - Database Management: Managing databases, ensuring their integrity, and implementing data storage and retrieval solutions. - Cloud Services Integration: Leveraging cloud services such as MS Azure, GCP, and AWS to architect and deploy scalable data solutions. - Machine Learning Integration: ...
... optimization skills- Python - Working knowledge for scripting and automation- PySpark - Basic to intermediate hands-on experienceGood to Have :- Experience with cloud platforms (Azure/AWS/GCP)- Exposure to job scheduling/monitoring tools- Ticketing tool experience (ServiceNow, JIRA, etc.)- Basic understanding of data warehousing ...