kronos support in Bengaluru, India is listed on Jobeax. Browse 30,000+ vacancies available.
'
: - ( - )
Experience: 5+ yrs
Location: Bengaluru, Hyderabad, Delhi, India
Job Type: Full-time
We are looking for an experienced Senior D&T Analyst with strong hands-on expertise in Workbrain, Kronos/UKG, and Workforce Management systems to support production operations, system enhancements, testing, and transformation initiatives.
The role will focus on ensuring the stability and continuous improvement of workforce management solutions supporting Time & Attendance, Scheduling, Timekeeping, and Payroll integration processes . The ideal candidate will bring strong analytical and troubleshooting capabilities, along with experience working across business, HR, Payroll, technical, and vendor teams in a global environment.
Requirements
KEY RESPONSIBILITIES
Provide production support for Workbrain, Kronos/UKG, and Workforce Management applications.
Troubleshoot system issues, incidents, defects, configuration problems, and integration failures.
Perform detailed root-cause analysis and coordinate timely resolution of production issues.
Support system enhancements, configuration changes, workflows, and process improvements.
Support Time & Attendance, Timekeeping, Scheduling, and Payroll processes and integrations.
Gather, analyse, and document business and system requirements from stakeholders.
Translate business requirements into functional solutions and system changes.
Coordinate functional and integration testing for application enhancements and fixes.
Support UAT , defect tracking, validation, and business sign-off activities.
Manage release and deployment activities across development, testing, and production environments.
Support application upgrades, patches, enhancements, and transformation initiatives.
Coordinate with HR, Payroll, business users, technical teams, vendors, and global stakeholders.
Monitor application performance and identify opportunities for system and process improvements.
Maintain functional documentation, process documentation, configuration details, and support records.
Ensure appropriate change-management and release processes are followed.
Contribute to continuous improvement initiatives across Workforce Management operations.
Provide functional guidance and support to business users and other application support teams.
WHAT MAKES YOU A GREAT FIT
5+ years of experience in IT applications, Workforce Management, HR technology, or a related domain.
Strong hands-on experience with Workbrain and/or Kronos/UKG is required.
Strong understanding of Workforce Management, Time & Attendance, Timekeeping, Scheduling, and Payroll processes .
Experience supporting enterprise applications in a production environment .
Strong experience in incident management, troubleshooting, root-cause analysis, and defect resolution.
Hands-on experience with system configuration, enhancements, testing, and application upgrades.
Strong understanding of requirements gathering, functional analysis, UAT, release management, and deployment processes .
Experience working with Payroll and other enterprise system integrations.
Strong stakeholder-management experience across HR, Payroll, Business, IT, vendors, and global teams.
Excellent analytical and problem-solving skills with strong attention to detail.
Strong communication skills with the ability to explain technical and functional issues clearly to business stakeholders.
Ability to manage multiple incidents, enhancements, priorities, and deadlines effectively.
Experience working in structured IT service-management and change-management environments.
Strong documentation and process-management skills.
Proactive approach to identifying recurring issues and opportunities for automation, optimisation, and continuous improvement.
Ability to work independently while collaborating effectively with distributed and cross-functional teams.
... Location: Bengaluru, Hyderabad, Delhi, India Job Type: Full-time We are looking for an experienced Senior D&T Analyst with strong hands-on expertise in Workbrain, Kronos/UKG, and Workforce Management systems to support production operations, system enhancements, testing, and transformation initiatives. The role will focus on ...
... work closely with product owners, engineers, and business partners to understand customer needs, design practical solutions, and deliver reliable software that supports real-world workforce https://jobeax.com/link/0kEBM4J4NVc5Z85D : - Software Development : Write clean, maintainable, and efficient code for various software ...
... alignment with U.S. payroll laws including FLSA and ACA. Review and refine assessments, practice activities, and lab content for correctness and learning alignment. Support the development and review of slide decks and payroll software demonstrations (Kronos). Review demo scripts and storyboards to ensure technical and compliance ...
... Microsoft Azure Virtual Desktop, VMware Horizon, Windows 365, PowerShell Educational Qualification : 15 years full time education We are seeking a Senior Citrix VDI Support Engineer – Workplace Services to provide advanced L2/L3 technical support and maintain the availability, performance, security, and end-user experience of a ...
... while providing strong technical expertise, application support, and responsive service. Role Description This is a full-time remote role for a Field Technical Support Engineer. The Field Technical Support Engineer will provide on-site and remote technical support for fluid dispensing and automation systems, including installation, ...
Department: Customer Support Product Support Analyst plays a critical role in delivering world-class technical support for Infor's Workforce Management (WFM) application to enterprise clients. As a Product Support Analyst, you will investigate and resolve complex software issues reported by customers, collaborating closely ...
Network Support Engineer L3 India Competitive salary, home working and other benefits The Level 3 Network Support Engineer reports to the Network Support Team Lead and the Network and Network Security Support Manager. This role operates within a global 24x7 support squad that includes Level 1 and 2 engineers, a Squad Lead ...
... operations. Assist in onboarding/offboarding users and managing licenses efficiently. Required Skills And Experience - 5–7 years of experience in SaaS Application Support, providing operations and technical support for enterprise collaboration tools. - Hands-on experience supporting and administering Google Workspace (Admin Console, ...
About the Role: As a Support Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless post-sales support. You will work closely with the product, engineering, and customer success teams to improve ...
We are seeking a motivated and customer-focused L1 Support Engineer to join our IT support team. The ideal candidate will provide first-level technical support by troubleshooting hardware, software, and network issues, assisting users with IT-related queries, and escalating complex problems to higher-level teams when necessary. ...
... experience. Specifically : Under direct supervision and using established guidelines, processes the least complex mortgage loans. Requests and obtains all needed supporting documentation including appraisals, title opinions, disclosure statements, insurance information etc. General knowledge of loan processing and closing policies ...
... complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life. The IT Support Specialist provides advanced technical assistance and support for hardware, software, and complex IT issues across multiple technology domains. This role manages ...
... About the Role CX is where Aspora earns or loses trust. Every chat, email, and call is a moment where a user is moving money that matters to them: rent, family support, savings across two countries. This role exists to own that moment end to end. You don't hand off and move on. You resolve, and you flag what needs to change ...
... supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The ADM Support team handles all client inquiries related to Addepar's Alternatives Data Management (ADM) solution post-implementation. ADM Support Analysts play a critical ...
... problem records while adhering to SLAs. Validate configuration changes and support user acceptance testing activities. Participate in release planning, deployment support, and post-release monitoring. Maintain detailed documentation of configurations, known errors, workarounds, and support procedures. Support data validation, ...
... quarterly, and annual financial statements, including profit loss and balance sheet reports. Tax Compliance: Calculate and file statutory taxes (e.g., GST, TDS) and support internal and external audit preparation. Accounts Payable/Receivable: Process invoices, manage employee expense reports, and follow up on outstanding receivables. ...
... advocate for our customers, and this team is a center point of that. We are building on all the wonderful work being done today, and adding this critical internal support function to bring expertise and ensure the highest level quality and execution. This isn't your standard customer support role. You will handle the most sensitive ...
... request calls & requisitions through voice support. - Telephonic support to End Users and coordination with Vendors, Client Problem Management team, and other Support teams. - Provide phone and help desk support for local and off-site users. - Provide network troubleshooting and support, as well as end-user software and hardware ...
Hitachi is hiring for the role of IT Support Engineer! Responsibilities of the Candidate: • Provide first-line technical support to end users. • Support the users from multiple region. • Register, track, and manage tasks in a ticketing system, such as Jira. • Log, categorize, prioritize, and track incidents and service ...