Role Summary

As a Junior IT Administrator you'll help keep every laptop, cloud workload and SaaS tool running safely and smoothly. You'll provision and secure devices, build and harden on-premises & cloud infrastructure, enforce access policies across apps like GitHub and Microsoft 365, and be the first line of support for 20 plus engineers and business users. You'll do all of this under the guidance of a seasoned IT Ops & Security lead who will mentor you on best-practice processes (ITIL/ DevSecOps) and modern zero-trust principles.

Roles & Responsibility

Endpoint & Asset Management

Image, deploy, and decommission Windows/macOS/Linux laptops

Maintain MDM policies (Intune)

Track assets with CMDB/asset-tagging tools

Infrastructure & Cloud

Stand-up and patch VMware hosts, Windows/Linux VMs, network appliances

Create and monitor Azure resources (future AWS)

Automate regular backups and DR tests

Identity & Access

Provision SSO accounts via Azure AD/Okta

Review and remediate excessive privileges (least-privilege, RBAC)

Rotate and vault secrets via HashiCorp Vault/Bitwarden

Security Operations

Respond to Tier 1 alerts from systems and security tools

Run monthly patch & vulnerability scans, document findings

Support phishing-simulation and security-awareness programs

Tooling & Dev Enablement

Administer GitHub Enterprise repos, enforcing branch protection & CODEOWNERS

Manage Jira/Confluence spaces, CI/CD runners, artifact registries

IT Service Desk

Resolve hardware/software tickets

Maintain knowledge-based articles and onboarding playbooks

Minimum Qualification

Education: BCA/ bachelor's in computer science, Information Technology, or related discipline (final-semester students with relevant internships welcome).

Experience: 0-2 years in a helpdesk, sysadmin, or DevOps internship/role.

Technical Foundations: Basic Windows/Linux CLI skills and networking fundamentals (TCP/IP, VLANs, DNS).

Familiarity with at least one public cloud (AWS, Azure, or GCP).

Understanding of authentication (OAuth, SAML, MFA) and source-control (Git).

Good To Have

Certifications: CompTIA A+, Network+, Security+; Microsoft AZ-900 (or AWS)

Experience with infrastructure-as-code (Terraform, CloudFormation) or scripting (PowerShell, Bash, Python).

Exposure/ understanding of security frameworks (CIS Benchmarks, ISO 27001) or ticketing tools (Jira Service Management, Fresh service).

Knowledge of containerization (Docker/Kubernetes) basics.

Junior IT Systems Administrator - DevOps

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