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About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

As a Junior Executive, you will be responsible for managing end-to-end payroll operations for assigned clients, ensuring accurate, timely, and compliant payroll processing. The role involves payroll calculations, reconciliations, statutory compliance, reporting, and resolving routine client queries while maintaining high service quality. You will work closely with clients and internal teams, contribute to process improvements, and support efficient payroll delivery through strong attention to detail and payroll system expertise.

Key Responsibilities

Deliver end-to-end payroll processing for assigned clients, including data input, calculations,
validation, and reporting, in accordance with local regulations and internal procedures.
Ensure compliance with statutory requirements related to tax, social security, and labor laws
by applying up-to-date knowledge and following established controls.
Reconcile monthly payrolls and prepare standard reports such as payslip summaries, tax
filings, and year-end documentation.
Maintain accurate and up-to-date client documentation, payroll calendars, and work.
instructions to support audit readiness and service continuity.
Manage routine client communication, responding to standard payroll queries and escalating complex or non-standard issues to senior team members.
Identify opportunities for process improvement and contribute to standardization and automation initiatives within the team.
Support onboarding and informal training of JB1 colleagues by sharing knowledge of procedures, tools, and best practices.
Adhere to service level agreements (SLAs), quality standards, and internal controls to ensure consistent service delivery.
End-to-End Payroll Accuracy (%) Definition: payroll runs delivered without post-pay corrections / total payroll runs.
On-time Payroll Delivery (%) Definition: payrolls delivered by client calendar cut-off / total payrolls.
Productivity %: Definition: Maintain productivity targets at X% (e.g. 70% to 80%)Reconciliation Completion Rate (%) Definition: reconciliations completed and signed-off by deadline / total required.
Compliance Error Rate (per cycle or per 1,000 payslips) Definition: statutory/control breaches attributable to processing / volume.
Client Query Response Time (Avg hours) – Routine. Definition: average response time for routine queries within agreed hours.
Client Query Resolution Rate (%) Definition: routine queries resolved without escalation / total routine queries.
Documentation & Calendar adherence (%) Definition: % of client packs updated within X days of change; supports audit readiness.

Key Requirements

Strong technical knowledge of payroll processes, systems, and local legislation.
Proficiency in Microsoft Excel (e.g., formulas, pivot tables) and experience with payroll systems (e.g., SAP, Visma, Softland, Sage).
High attention to detail and accuracy in processing payroll data and generating reports.
Strong organisational and time management skills to meet strict deadlines and manage multiple client accounts.
Effective communication skills for handling client queries and collaborating with internal teams.
Customer service orientation and ability to build trust with clients through reliable and responsive support.
Problem-solving skills to identify and resolve payroll discrepancies and suggest process improvements.
Ability to work independently with minimal supervision while adhering to standard procedures and controls.
Commitment to confidentiality and data protection in handling sensitive payroll information.

What’s in it for you?

Pathways for career development

Work with colleagues and clients around the world on interesting and challenging work;
We provide internal career opportunities so you can take your career further within TMF;
Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

You’ll be helping us to make the world a simpler place to do business for our clients;
Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work.

A supportive environment

Strong feedback culture to help build an engaging workplace;
Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

We’re looking forward to getting to know you!

Junior Executive - HR & Payroll

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