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Vacancy description

Jr. Desktop Support Engineer in Hyderabad, भारत

Tetrahed INC

  • HybridMix of office and remote

Rs 2.4 - 3 lakhs p.a.

Hyderabad, भारत

About the Opportunity
Tetrahed INC is a fast-growing technology services provider operating in the IT Infrastructure & Enterprise Systems Management space, supporting mid-to-large organizations across India with scalable, secure, and resilient system operations. We deploy and maintain hybrid environments—on-prem, cloud, and edge—to ensure 24x7 service availability, data integrity, and compliance readiness for our clients spanning finance, healthcare, and logistics sectors.

Role & Responsibilities

  • Install, configure, and maintain Windows, storage systems, and virtualization platforms
  • Monitor system performance, troubleshoot hardware/software failures, and execute root cause analysis with minimal downtime.
  • Deploy and manage Active Directory, DNS, DHCP, and group policies across enterprise environments.
  • Perform regular system backups, restore operations, and verify data recovery integrity using Veeam or similar tools.
  • Support IT security initiatives—patch management, firewall rules, access control audits, and vulnerability remediation.
  • Document system configurations, change logs, and operational runbooks for cross-team collaboration and compliance.

Skills & Qualifications

  • Must-Have
  • Windows Server
  • Active Directory
  • Preferred
  • AWS EC2 
  • Ansible or Terraform
  • ITIL Foundation Certification

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