Vacancy description
HARP Technologies And Services Pvt Ltd
Bombay, भारत
Total Exp : 10 - 18 YearsLocation : Pune, Bangalore, Hyderabad, Chennai, MumbaiNotice Period : Immediate JoinerJob Description :- Own end-to-end delivery of large-scale JD Edwards (JDE) EnterpriseOne engagements, including AMS, implementations, upgrades, rollouts, cloud migrations, and transformation programs.- Manage delivery against agreed scope, timelines, SLAs, KPIs, quality standards, and contractual commitments.- Establish delivery governance frameworks and drive operational excellence across JDE engagements.- Manage onsite, offshore, nearshore, and multi-location/global JDE teams.- Act as the primary delivery interface for client stakeholders, business leaders, and IT leadership.- Conduct Steering Committee meetings, QBRs, service reviews, and project governance meetings.- Build strong client relationships and proactively manage escalations, risks, issues, and dependencies.- Govern JDE AMS / Managed Services operations and ensure adherence to SLA/KPI commitments.- Drive ITIL-aligned Incident, Problem, Change, Release, and Service Request Management processes.- Drive incident reduction, root-cause analysis, automation, service optimization, and continuous improvement initiatives.- Lead JDE implementation, upgrade, migration, modernization, and rollout projects.- Manage project scope, schedule, budget, resources, risks, issues, dependencies, and quality.- Develop project plans, status reports, dashboards, delivery roadmaps, and executive-level governance reports.- Own financial management for assigned engagements, including revenue, margins, utilization, forecasting, budgeting, and cost optimization.- Ensure accurate estimation, resource planning, financial forecasting, and contractual compliance.- Build, manage, mentor, and develop high-performing JDE delivery teams.- Support performance management, succession planning, capability development, hiring, onboarding, and workforce planning.- Support RFP/RFI responses, solution workshops, client presentations, due diligence, and presales activities.- Identify and support upsell/cross-sell opportunities and contribute to account growth and practice development.- Drive adoption of automation, GenAI, analytics, Low-Code/No-Code, and integration platforms to improve delivery efficiency and service quality.- Drive continuous improvement initiatives to reduce operational cost, improve productivity, and enhance customer https://jobeax.com/link/6rXeZSnNnVYbxS22 Education, and Experience :- 8 - 15 years of overall IT experience with significant experience in JD Edwards EnterpriseOne delivery/project/program management.- Strong experience in JDE EnterpriseOne, preferably JDE 9.2.- Must have experience managing JDE delivery engagements/programs, preferably including AMS/Managed Services.- Strong experience managing global/multi-location JDE teams.- Strong client-facing experience with the ability to interact with business stakeholders, IT leadership, and executive-level clients.- Strong knowledge of JDE business processes including Finance, Procurement, Inventory, Manufacturing, Distribution, Order Management, Warehouse Management, and Transportation.- Good understanding of JDE EnterpriseOne architecture and technical ecosystem is preferred.- Exposure to CNC Administration, Enterprise Server Management, Orchestrator, AIS Server, EDI, BSSV, UDO, Security Administration, and JDE Development Tools is preferred.- Exposure to OCI, AWS, or Azure cloud platforms and JDE cloud migration is preferred.- Strong knowledge of ITIL, Agile/Scrum, Waterfall, Project/Program Governance, Risk Management, Resource Planning, and Change/Release Management.- Experience managing SLA/KPI-based AMS engagements and service delivery governance.- Experience with financial management, budgeting, forecasting, utilization, margins, and P&L/delivery ownership.- Experience supporting RFP/RFI, presales, account growth, and client solution discussions is preferred.- Should have strong experience in stakeholder management, escalation management, executive communication, and decision-making.- Strong analytical, problem-solving, negotiation, and leadership skills.- Should have excellent verbal and written communication skills.- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field is preferred.- MBA or equivalent management qualification is an added advantage.- Hands-on JDE development/CNC expertise is not mandatory; however, the candidate must be technically conversant enough to effectively lead and govern JDE technical/functional teams. (ref:hirist.tech)