Own and execute the strategic roadmap for the JD Edwards (JDE) platform , driving upgrades, modernization initiatives, and long-term platform sustainability.
Lead the administration and lifecycle management of JDE environments, ensuring seamless operations across development, testing, production, and disaster recovery landscapes.
Establish and enforce platform governance, standards, and best practices for deployments, change management, access controls, monitoring, and operational excellence.
Partner with business leaders, application teams, infrastructure, cybersecurity, quality, and compliance stakeholders to deliver secure, scalable, and reliable JDE solutions.
Oversee the successful planning and execution of platform enhancements, releases, upgrades, and maintenance activities while ensuring adherence to governance and quality standards.
Drive platform stability and performance through proactive monitoring, optimization, automation, and continuous improvement initiatives.
Manage JDE operational components including integrations, batch processing, security roles, menu structures, scheduler management, and application configuration.
Govern vendor and managed service provider relationships, ensuring high-quality service delivery, effective issue resolution, and achievement of performance commitments.
Collaborate with global stakeholders to prioritize demand, assess business impact, manage dependencies, and align release activities with organizational objectives.
Ensure audit readiness and regulatory compliance by maintaining robust controls, documentation, traceability, and support for SOX, GxP, privacy, security, and financial requirements.
What you will need:
Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer Engineering, Business Technology, or a related field; Master’s degree preferred.
10+ years of experience in enterprise IT, ERP platforms, application operations, infrastructure management, or related technology environments.
5+ years of hands-on experience administering, supporting, or leading JD Edwards EnterpriseOne (JDE E1) in a complex production environment.
Proven experience leading technical teams, managed service providers, vendors, or cross-functional delivery teams to successfully execute platform initiatives.
Strong expertise in JDE platform administration, with hands-on experience across areas such as CNC administration, environment management, package builds, security, tools releases, ESUs, integrations, scheduling, and production support.
Demonstrated success delivering JDE upgrades, tools releases, environment builds, production deployments, or major ERP platform transformation initiatives.
Experience operating within regulated or controlled environments, including SOX, GxP, ITGC, cybersecurity, privacy, audit, or validated change management frameworks.
Strong vendor and stakeholder management skills, with the ability to govern service delivery, manage escalations, drive accountability, and influence outcomes across global teams.
Expertise in developing operational documentation, runbooks, implementation plans, support procedures, and governance artifacts while effectively communicating platform risks, health, and recommendations to leadership.
Relevant certifications in JD Edwards, Oracle, ITIL, project management, cloud technologies, cybersecurity, infrastructure, or quality/compliance disciplines are highly desirable.