Ivalua Application Support Engineer in Bangalore, भारत
Vrinda International
On-siteWork from the office
Full-timeStandard weekly hours
Rs 18 - 22 lakhs p.a.
Bangalore, भारत
Summary
We are seeking an experienced Ivalua Application Support Engineer to lead the delivery of global onsite and offshore support solutions. This pivotal role focuses on ensuring the stability, performance, and continuous improvement of the Ivalua platform within a complex software architecture. The successful candidate will act as a technical Subject Matter Expert (SME), bridging the gap between business requirements and technical execution while managing critical stakeholder relationships and overseeing the full lifecycle of Source-to-Pay (S2P) and Procure-to-Pay (P2P) processes.
Responsibilities
Provide comprehensive application support across L1, L2, and L3 levels, ensuring high availability and rapid resolution of technical issues within the Ivalua ecosystem.
Design and implement robust software architecture and scalable design patterns to enhance system performance and reliability.
Lead global delivery operations, coordinating effectively between onsite and offshore teams to meet service level agreements and project timelines.
Manage client interactions and stakeholder expectations, serving as the primary point of contact for technical inquiries and strategic discussions.
Identify, assess, and mitigate risks while handling escalations with professionalism to maintain service quality and business continuity.
Drive successful implementation and Application Management Services (AMS) initiatives, ensuring alignment with S2P and P2P business processes.
Utilize deep technical expertise to optimize system configurations and troubleshoot complex integration challenges.
Requirements
Requirements:
Possess 8 to 15 years of professional experience in IT services, specifically within application support and implementation roles.
Hold a valid Ivalua Delivery/Implementation Certification at L1, L2, or L3 level.
Demonstrate proven expertise in Software Architecture and Design Patterns with a focus on performance tuning and scalability.
Exhibit strong capabilities in managing global onsite-offshore delivery models and cross-functional teams.
Show exceptional skill in Client and Stakeholder Management, including the ability to navigate complex organizational structures.
Display proficiency in Risk Management and Escalation Management to ensure smooth operational workflows.
Serve as a recognized Technical Subject Matter Expert (SME) for Ivalua solutions.
Have hands-on experience with Ivalua Implementation projects and Application Management Services (AMS).
Understand and apply knowledge of Source-to-Pay (S2P) and Procure-to-Pay (P2P) business processes.
Compensation for this role is competitive, ranging from ₹18 to ₹22 Lakhs per annum.
Application and Network Support EngineerLocation: Bangalore, IndiaEmployment: ContractShift: Night Shift - Supporting Americas RegionAbout the Role:As an Application and Network Support Engineer, you will provide remote technical support to customers across the Americas, troubleshoot basic to medium complex hardware, licensing ...
Exchange Support team is responsible for maintaining global system for the firm’s cryptocurrency trading business which operates 24x7. This team provides L2/L3 support to Business users and has full ownership of the production environment for all key business lines (Exchange platform, Risk management system, Backoffice, ...
Task Description: •Minimum of 7 to 8 years of experience in Application support. *Having good knowledge in logistics business and application •Proven experience in IT support, incident management, problem management, and change management. •Familiarity with ITIL framework and best practices. •Strong analytical and problem-solving ...
... Education Desired : Bachelor's Degree Windows Application Support – 5 to 8 Yrs of Experience – Pune – 24/7 Support About the Team The Front Arena Production Support team provides critical application and operational support for the FIS Front Arena platform and its supporting infrastructure. The team works closely with business ...
... and resolution of product defects with Development/Product teams - Feedback loops translating customer/data issues into product improvements Your profile as Application/Production Support Engineer: - Bachelor degree in Engineering Domian(BE/BTECH)/Ang degree with Min 4-8 Yrs in Application/Production Support Engineer using ...
... and resolution of product defects with Development/Product teams - Feedback loops translating customer/data issues into product improvements Your profile as Application/Production Support Engineer: - Bachelor degree in Engineering Domian(BE/BTECH)/Ang degree with Min 4-8 Yrs in Application/Production Support Engineer using ...
... performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We ...
... initiativesrelated to Project Controls systems. This position will primarily focus on system configuration and enhancement ofBI reporting capabilities, while also supporting application maintenance and process optimization. The role requires hands-on experience with EcoSys configuration, along with a strong understanding of informationsystems ...
... unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. Why you'll love this role as CIC Application Support Analyst Civica is on the lookout for a highly motivated and dynamic CIC Application Support Analyst, someone who not only possesses extensive experience ...