Vacancy description
India, Delhi
IT Support Engineer in Delhi, India is listed on Jobeax. Browse 30,000+ vacancies available.
Hitachi is hiring for the role of IT Support Engineer!
Responsibilities of the Candidate:
• Provide first-line technical support to end users.
• Support the users from multiple region.
• Register, track, and manage tasks in a ticketing system, such as Jira.
• Log, categorize, prioritize, and track incidents and service requests.
• Troubleshoot and resolve standard hardware, software, access, and workplace support issues.
• Escalate complex cases to the appropriate support teams when required.
• Maintain clear communication with users and provide timely status updates.
• Ensure compliance with SLAs, internal processes, and security requirements.
• Maintain and update the team’s internal documentation.
• Participate in internal IT projects and initiatives.
Requirements of the Candidate:
• At least one year of experience in the same or a similar position.
• Very good communication skills, with the ability to build business relationships with management, employees, and colleagues.
• Ability to work effectively in a team and under customer pressure.
• Intermediate level of English.
• Ability to multitask and prioritize appropriately in a fast-paced environment.
• Experience in customer service.
• Familiarity with basic network and directory services such as AD, DHCP, and DNS.
• Basic email troubleshooting skills.
• Experience in end-user hardware and software troubleshooting.
• Experience with Windows 11 and macOS troubleshooting.
Similar vacancies
... thousands of practitioners. This small, high-trust group of systems engineers tackles the most fundamental challenges in dbt: ensuring the performance, reliability, and architectural integrity of dbt itself. They not only own the core execution engine but also architect the crucial adapter framework that connects dbt to ...
India, Itanagar
Graviton Research Capital
... invested in building high-performance teams that operate at scale in some of the most competitive markets globally. We're seeking a skilled Senior Frontend Engineer to join our team. You'll work closely with our development team to build, implement and maintain high-quality frontend applications. Create and configure accounts ...
India, Gurugram
45k
... Sr Software Engineer will apply engineering and programming best practices to deliver and enhance software solutions that meet business needs. Works directly with peers in digital technology organization as well as with business associates on projects and support. The opportunity to take on some of the world's most meaningful ...
India, Bengaluru
... systems. Citrix Virtual Apps and Desktop Administration Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Job Title: Senior Citrix VDI Support Engineer – Workplace Services Citrix Virtual Apps and Desktops (CVAD), Citrix DaaS/Cloud, Citrix NetScaler ADC and Gateway Microsoft ...
India, Pune
Job Description We are seeking a skilled and proactive Collaboration Application Support Engineer to support and enhance enterprise collaboration and productivity platforms. The ideal candidate will have hands-on experience managing, troubleshooting, and optimizing tools such as Adobe, Google Workspace, Slack, Figma, TextExpander, ...
India, Rāniganj
Accenture
... junior team members to support their professional growth and skill development. Professional & Technical Skills Must To Have Skills: Proficiency in ServiceNow IT Operations Management (ITOM). Strong knowledge of IT service management processes and workflows. Experience in application design, configuration, and deployment ...
India, Gurugram
Mastercard
... promoting balance, integrity and security across Mastercard's multi rail ecosystem. We are currently seeking a passionate, collaborative, and experienced software engineer to join the Team. Are you a collaborator capable of communicating effectively with Business and IT stakeholders across all organizational levels Are you an ...
India, Vadodara
VIAVI Solutions
... documentation. Recommends changes in development, maintenance and system standards. Trains users in conversion and implementation of system. Duties & Responsibilities: Job Summary We are looking for a motivated QA Engineer to join our Quality Assurance team. The candidate will be responsible for manual testing, automation ...
India, Pune
Corning
... frameworks. - Ensure solutions are built with strong observability, testing, performance, and operational reliability. - Collaborate with engineering teams to support production-ready implementation and continuous improvement. Governance, Standards, and Technical Leadership - Embed data governance, security, compliance, lineage, ...
India, Pune
... software quality, security, and maintainability best practices. Collaborate with global engineering, production support, and client-facing teams to deliver high-quality solutions. Train and communicate with client-facing teams and stakeholders on system functionality and enhancements. Mentor junior engineers and contribute to ...
India, Pune
Cognizant Softvision
Skill: Rugged Mobile Device Support, Mobile Device Management, Device Provisioning Project IT Managed Services RFP Shift / Coverage: Standard business hours with depot coverage windows This engineer manages mobile device enrollment, application deployment, and depot inventory/logistics for Project's field and plant mobility ...
India, Bengaluru
... contact center - 2+ years of experience as a product support engineer - Good listening and comprehension skills - Quick on your feet while consultatively working with the end customer to implement the solution - A natural ability to dig in and resolve technical issues in structured manner - Have a commitment to excellence in ...
India, Bengaluru
Momentum Services Corp.
... products, and system parameters within Sapiens applications. - Strong experience in incident management, service requests, root cause analysis, and production support activities. Duties and Responsibilities KEY ACCOUNTABILITIES/KRAs/KPIs Provide L2/L3 application support for Sapiens platforms and ensure timely resolution ...
India, Mumbai
Observe.AI
... technical support issues. - Proactively identify, diagnose, analyze, and troubleshoot issues on the Observe.AI platform. - Escalate complex technical issues to Engineering with appropriate debugging information and impact analysis. - Work cross-functionally with Product, Engineering, and Customer Success teams to drive issue ...
India, Bengaluru
SHI Solutions India Pvt. Ltd.
... Support Engineer to provide onsite support and maintenance for the clients email infrastructure. The candidate will be responsible for Linux based email system monitoring, troubleshooting, OEM coordination, patching, backup support, and DC/DR activities. 2. Qualification & Experience: Graduate in Engineering / IT / Computer ...
India
Infinite Computer Solutions India Pvt. Ltd.
Job Description - Excellent verbal and written communication skills, with a neutral accent and no Mother Tongue Influence (MTI). - Provide Level 2 technical support for hardware, software, operating systems, Microsoft 365 applications, email, VPN, network connectivity, and end-user computing issues. - Serve as the primary ...
India, India
aeratechnology
... that enable enterprises to automate and scale decision making with accuracy and speed. We continue to be the trusted choice of market leaders for our proven ability to generate value and unlock opportunities that were previously unattainable. The Modeling Sustaining Engineer is a hands-on role responsible for diagnosing, ...
India, Pune
randstad digital
... cross-functional and cross-cultural teams successfully. - Excellent leadership and interpersonal skills Good-to-Have - Have part of at least 1 end to end APS implementations & support. - Ability to work creatively and analytically in a problem-solving environment - Well versed with deployment and release management processes
India, India
Cynosure Technologies LLC
Job Description : We are seeking an experienced GoAnywhere Support Engineer to join our team. The role will be responsible for the day-to-day administration, monitoring, optimization, and support of GoAnywhere applications, ensuring high availability, reliable file transfer operations, and minimal service https://jobeax.com/link/ugK3hycD0MAekGDa ...
India, India
security engineers pvt. ltd. (seple)
Job Title: ELV Service Engineer (Fresher & Experienced) Job Summary We are looking for a motivated ELV Service Engineer to join our team and support the installation, maintenance, and troubleshooting of Extra Low Voltage systems such as CCTV, access control, fire alarm, public address, and networking systems. This role ...
India, Angul