IT Support Engineer in Delhi, India is listed on Jobeax. Browse 30,000+ vacancies available.
Hitachi is hiring for the role of IT Support Engineer!
Responsibilities of the Candidate:
• Provide first-line technical support to end users. • Support the users from multiple region. • Register, track, and manage tasks in a ticketing system, such as Jira. • Log, categorize, prioritize, and track incidents and service requests. • Troubleshoot and resolve standard hardware, software, access, and workplace support issues. • Escalate complex cases to the appropriate support teams when required. • Maintain clear communication with users and provide timely status updates. • Ensure compliance with SLAs, internal processes, and security requirements. • Maintain and update the team’s internal documentation. • Participate in internal IT projects and initiatives.
Requirements of the Candidate:
• At least one year of experience in the same or a similar position. • Very good communication skills, with the ability to build business relationships with management, employees, and colleagues. • Ability to work effectively in a team and under customer pressure. • Intermediate level of English. • Ability to multitask and prioritize appropriately in a fast-paced environment. • Experience in customer service. • Familiarity with basic network and directory services such as AD, DHCP, and DNS. • Basic email troubleshooting skills. • Experience in end-user hardware and software troubleshooting. • Experience with Windows 11 and macOS troubleshooting.
... and do their best work. The Enterprise Support Engineer (ESE) serves as a primary escalation point for customers experiencing advanced technical issues, in addition to acting as an initial point of entry for customers and partners that have elected Premium Support or are strategically valuable to Jamf. The ESE demonstrates ...
... application support and troubleshooting skills Good working knowledge of Azure Understanding of Windows networking fundamentals (firewalls, switches, ISPs) Familiarity with backup solutions Working knowledge of VMware and Hyper-V Experience with Root Cause Analysis and Incident Trending What Makes You a Great Fit A track record ...
... automation/Nagios/repository management/Monitoring) Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities: Deliver 3rd level technical support in compliance with customer SLAs Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes Server ...
... for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized https://jobeax.com/link/MZ0spTIJa6v8HYcD Overview :We are seeking a highly skilled and experienced Senior IT Applications Engineer to join our ...
... hours via email, chat, ticketing system, and/or calls Troubleshoot and resolve technical issues raised by clients in a timely manner Log, track, and prioritize support tickets based on severity and impact Escalate complex or unresolved issues to the appropriate internal teams (engineering, product, etc.) Follow up with clients ...
... ServiceNow IT Service Management (ITSM) Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role ...
... Sr Software Engineer will apply engineering and programming best practices to deliver and enhance software solutions that meet business needs. Works directly with peers in digital technology organization as well as with business associates on projects and support. The opportunity to take on some of the world's most meaningful ...
... systems. Citrix Virtual Apps and Desktop Administration Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Job Title: Senior Citrix VDI Support Engineer – Workplace Services Citrix Virtual Apps and Desktops (CVAD), Citrix DaaS/Cloud, Citrix NetScaler ADC and Gateway Microsoft ...
Job Description We are seeking a skilled and proactive Collaboration Application Support Engineer to support and enhance enterprise collaboration and productivity platforms. The ideal candidate will have hands-on experience managing, troubleshooting, and optimizing tools such as Adobe, Google Workspace, Slack, Figma, TextExpander, ...
... frameworks. - Ensure solutions are built with strong observability, testing, performance, and operational reliability. - Collaborate with engineering teams to support production-ready implementation and continuous improvement. Governance, Standards, and Technical Leadership - Embed data governance, security, compliance, lineage, ...
... junior team members to support their professional growth and skill development. Professional & Technical Skills Must To Have Skills: Proficiency in ServiceNow IT Operations Management (ITOM). Strong knowledge of IT service management processes and workflows. Experience in application design, configuration, and deployment ...
... documentation. Recommends changes in development, maintenance and system standards. Trains users in conversion and implementation of system. Duties & Responsibilities: Job Summary We are looking for a motivated QA Engineer to join our Quality Assurance team. The candidate will be responsible for manual testing, automation ...
Skill: Rugged Mobile Device Support, Mobile Device Management, Device Provisioning Project IT Managed Services RFP Shift / Coverage: Standard business hours with depot coverage windows This engineer manages mobile device enrollment, application deployment, and depot inventory/logistics for Project's field and plant mobility ...
... products, and system parameters within Sapiens applications. - Strong experience in incident management, service requests, root cause analysis, and production support activities. Duties and Responsibilities KEY ACCOUNTABILITIES/KRAs/KPIs Provide L2/L3 application support for Sapiens platforms and ensure timely resolution ...
... technical support issues. - Proactively identify, diagnose, analyze, and troubleshoot issues on the Observe.AI platform. - Escalate complex technical issues to Engineering with appropriate debugging information and impact analysis. - Work cross-functionally with Product, Engineering, and Customer Success teams to drive issue ...
... Support Engineer to provide onsite support and maintenance for the clients email infrastructure. The candidate will be responsible for Linux based email system monitoring, troubleshooting, OEM coordination, patching, backup support, and DC/DR activities. 2. Qualification & Experience: Graduate in Engineering / IT / Computer ...
... cross-functional and cross-cultural teams successfully. - Excellent leadership and interpersonal skills Good-to-Have - Have part of at least 1 end to end APS implementations & support. - Ability to work creatively and analytically in a problem-solving environment - Well versed with deployment and release management processes
Job Description : We are seeking an experienced GoAnywhere Support Engineer to join our team. The role will be responsible for the day-to-day administration, monitoring, optimization, and support of GoAnywhere applications, ensuring high availability, reliable file transfer operations, and minimal service https://jobeax.com/link/ugK3hycD0MAekGDa ...
Job Title: ELV Service Engineer (Fresher & Experienced) Job Summary We are looking for a motivated ELV Service Engineer to join our team and support the installation, maintenance, and troubleshooting of Extra Low Voltage systems such as CCTV, access control, fire alarm, public address, and networking systems. This role ...