IT Operations Manager - Infrastructure/Service Delivery in Hyderabad, भारत

Required Skills and Qualifications : - 10 - 17 years of experience in IT Operations, IT Infrastructure Management, and Service Delivery.- Strong experience in IT Project Management and Vendor Management.- Hands-on experience in IT budgeting, cost control, OPEX/CAPEX planning, and financial management.- Mandatory experience in Data Center Operations and AV/VC infrastructure management.- Strong understanding of IT infrastructure, hardware, networking, systems, and enterprise IT services.- Experience managing vendors, contracts, procurement, and SLA-based service delivery.- Excellent stakeholder management, communication, analytical, and problem-solving skills.- Ability to manage multiple projects, teams, and operational priorities https://jobeax.com/link/bqGY3NjLgzs54xa5 Responsibilities : - Lead and manage day-to-day IT operations, infrastructure support, and service delivery.- Plan, execute, and manage IT infrastructure projects, ensuring timely delivery and adherence to budgets.- Manage vendor relationships, contracts, service-level agreements (SLAs), and performance reviews.- Prepare, monitor, and control IT budgets, operational expenses (OPEX), and capital expenditures (CAPEX).- Oversee data center operations, including infrastructure availability, capacity planning, power, cooling, and disaster recovery coordination.- Manage Audio-Visual (AV) and Video Conferencing (VC) infrastructure, including meeting room technologies and collaboration systems.- Ensure high availability, reliability, security, and continuity of IT services.- Coordinate with internal teams, vendors, and stakeholders to resolve operational issues and implement improvements.- Monitor IT performance metrics, incidents, and service requests to ensure compliance with defined SLAs.- Identify opportunities for process improvement, cost optimization, automation, and operational efficiency.- Develop and maintain IT policies, procedures, documentation, and business continuity plans.- Lead and mentor IT operations teams, ensuring effective resource allocation and performance management. (ref:hirist.tech)