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Job Description
This position is responsible for the handling of day-to-day IT operations. The IT Executive maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk.
He/she will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment.
Primary Responsibilities
IT Operations :
Provide frontline PC and server troubleshooting, resolve IT issues for end users
Modify configurations, utilities and software default settings
Support and administer Windows Servers
Backup and optimize database
Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
Provide In-house guest IT related matter troubleshooting
Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users
Other Responsibilities :
Be aware of the hotel fire & life safety/emergency procedures
Attend all briefings, meetings and trainings as assigned by management
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the assigned by the Management
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