We are seeking a highly responsible and technically capable IT Manager to manage and maintain the complete IT infrastructure across all hospital and branch locations. The role includes hardware and software management, network administration, CCTV systems, security systems, IT asset management, vendor coordination, and technical support to all departments. The IT Manager will ensure that all systems run smoothly, securely, and efficiently as per company SOPs, policies, and operational requirements.

Key Responsibilities

· Set up workstations with computers, routers, printers, scanners, and other peripheral devices.

· Check and maintain computer hardware including HDD, keyboards, mouse, monitors and internal components.

· Install, configure and maintain operating systems and required software applications.

· Develop, manage and maintain LAN/WAN networks to ensure optimal performance.

· Ensure network security, data protection and privacy across all systems.

· Provide guidance and training to staff on using software, systems and IT equipment.

· Schedule upgrades, system updates and preventive maintenance without interrupting workflow.

· Troubleshoot and resolve hardware, software and network issues quickly.

· Identify shortages of IT equipment and coordinate procurement.

· Install, maintain and repair CCTV systems across all branches.

· Maintain telephone systems and coordinate with telecom vendors for issue resolution.

· Support management of telephone and internet connections for branches.

· Repair and maintain laptops, desktops and other IT hardware.

· Handle printer installation, repair and maintenance.

· Resolve biometric attendance system issues.

· Provide networking support across locations.

· Provide remote technical support to staff and other branches.

· Support new branch setups including full IT infrastructure installation.

IT Asset Register & Stock Management

· Maintain a complete IT Asset Register for all company equipment including laptops, desktops, printers, networking devices, CCTV systems, and other electronic equipment.

· Ensure proper tagging and tracking of all IT assets across branches.

· Update records for new purchases, transfers between branches, repairs, and disposals.

· Coordinate with Administration and Accounts teams for procurement and stock records.

· Conduct periodic physical verification of IT assets and reconcile with system records.

· Maintain inventory levels of essential IT accessories and spare parts.

IT Audit & Compliance Responsibilities

· Ensure all IT systems and infrastructure follow company SOPs and IT policies.

· Maintain documentation for installations, repairs, upgrades, and system changes.

· Prepare reports and records required for internal and external audits.

· Support management during IT audits by providing system documentation and asset records.

· Ensure data backup systems are functioning properly and verify backup schedules.

· Monitor system security and ensure compliance with data protection and privacy guidelines.

· Identify risks related to IT infrastructure and recommend improvements.

Skills Required

· Strong knowledge of computer hardware troubleshooting

· Networking knowledge (LAN, routers, internet configuration)

· CCTV installation and maintenance knowledge

· Printer and device troubleshooting

· Ability to provide remote IT support

· Vendor management and coordination

· Documentation and IT asset management skills

· Strong problem-solving ability

Requirements

Qualifications

Diploma or Degree in Information Technology, Computer Science or related field.

3–6 years experience in IT infrastructure or system administration preferred.

IT Executive

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