Loading description…

Integrated Solutions Service Tech 3 in Bangalore, India - Jobeax

Job Summary

We are seeking an experienced and result-oriented Assistant Manager - Service (HVAC) to lead service operations, manage field service teams, and ensure customer satisfaction across HVAC systems and solutions. The incumbent will be responsible for service delivery, maintenance operations, customer relationship management, team development, and achieving operational targets.

Key Responsibilities

Manage day-to-day HVAC service operations, including preventive maintenance, breakdown support, and AMC execution.
Lead and supervise a team of service engineers and technicians to ensure timely resolution of customer issues.
Monitor service KPIs, response time, service quality, and customer satisfaction metrics.
Ensure compliance with safety standards, company policies, and industry regulations.
Drive service revenue growth through AMC renewals, modernization opportunities, and spare parts sales.
Coordinate with customers, vendors, and internal stakeholders for seamless service delivery.
Review technical reports, service documentation, and maintenance schedules.
Support customer escalations and provide effective technical solutions.
Ensure optimum utilization of manpower, tools, and resources.
Conduct performance reviews, training, and development activities for team members.
Prepare and present operational reports, forecasts, and service performance dashboards.

Required Qualifications

Bachelor's Degree/Diploma in Mechanical Engineering, Electrical Engineering, or related field.
8-12 years of experience in HVAC service operations, maintenance, or project execution.
Strong knowledge of Chillers, AHUs, VRF/VRV Systems, Package Units, and HVAC Controls.
Experience in handling customer relationships and service teams.
Good understanding of AMC management and service contract execution.
Strong leadership, communication, and problem-solving skills.
Proficiency in MS Office and ERP/Service Management tools.

Preferred Skills

Team management and stakeholder handling.
Technical troubleshooting of HVAC and chiller systems.
Customer-centric approach and commercial acumen.
Planning, scheduling, and resource management.
Strong analytical and reporting skills.

Apply to vacancy

Similar vacancies

More like this role

Johnson Controls

Integrated Solutions Service Tech 3

1 day ago

Contract

... contract (AMC) activities for HVAC and chiller systems. - Ensure timely execution of service schedules and adherence to service-level agreements (SLAs). - Monitor service performance, response times, and customer satisfaction metrics. - Coordinate with customers and internal teams to ensure seamless service delivery. Technical ...

Gurgaon, भारत

Johnson Controls

Integrated Solutions Service Tech 3

1 day ago

Contract

... modernization opportunities, and spare parts sales. - ### Coordinate with customers, vendors, and internal stakeholders for seamless service delivery. - ### Review technical reports, service documentation, and maintenance schedules. - ### Support customer escalations and provide effective technical solutions. - ### Ensure optimum ...

Bangalore, भारत

Johnson Controls

Integrated Solutions Service Tech 1

5 days ago

... safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data-driven solutions to give you deeper insight into your building’s health, sustainability and ...

Pune, भारत

brillio-2

Senior Tech Specialist, Automation Solutions - R01571832

13 days ago

Senior Tech Specialist, Automation Solutions

Bangalore, भारत

Okta

Digital Solutions Manager (Recruiting Tech & Learning Platforms)

3 days ago

Hybrid
Full-time
Contract

... ATS, CRM, LMS and AI tools. Design scalable, future-ready architectures, evaluate emerging technologies, and translate complex business needs into strategic technical solutions through partnership with People Technology and Business leaders. - Integrations, Automation & Optimization: Partner with Technology teams to define ...

Bangalore, भारत

Telefonica Tech

Senior Dynamics365 Support Engineer- Customer Engagement

7 days ago

Full-time

... market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications , Workplace Services and ...

Pune, भारत

Johnson Controls

HVAC Equipment Service Technician 3

5 days ago

Full-time
Contract

Bombay, भारत

Johnson Controls

HVAC Equipment Service Technician 3

5 days ago

Full-time

TITLE- Fire Service Technician: Commercial Marine Location – Mumbai What you will do - Hands on Diagnose and rectification of defects in Addressable and Conventional Fire Detection systems onboard ships. - Execute retrofit and commissioning activities for AFDS - Perform annual maintenance contracts (AMC) for AFDS. - Troubleshoot ...

Bombay, भारत

Weatherford

Professional Service Engineer - Digital Solutions

8 days ago

Hybrid

... training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will ...

Marathi, Maharashtra, भारत

Kuehne + Nagel

Integrated Logistics Operations Manager

5 days ago

Full-time

Operations

... and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine. ‎ You will be part of our Integrated Logistics team, adding your leadership expertise + skills to the delivery of Customer + Operational Excellence. How you create impact You are responsible to ...

Gurgaon, भारत

Integrated Solutions Service Tech 3 in Bangalore, भारत

Job Summary

Key Responsibilities

Manage day-to-day HVAC service operations, including preventive maintenance, breakdown support, and AMC execution.

Lead and supervise a team of service engineers and technicians to ensure timely resolution of customer issues.

Monitor service KPIs, response time, service quality, and customer satisfaction metrics.

Ensure compliance with safety standards, company policies, and industry regulations.

Drive service revenue growth through AMC renewals, modernization opportunities, and spare parts sales.

Coordinate with customers, vendors, and internal stakeholders for seamless service delivery.

Review technical reports, service documentation, and maintenance schedules.

Support customer escalations and provide effective technical solutions.

Ensure optimum utilization of manpower, tools, and resources.

Conduct performance reviews, training, and development activities for team members.

Prepare and present operational reports, forecasts, and service performance dashboards.

Required Qualifications

Bachelor's Degree/Diploma in Mechanical Engineering, Electrical Engineering, or related field.

8-12 years of experience in HVAC service operations, maintenance, or project execution.

Strong knowledge of Chillers, AHUs, VRF/VRV Systems, Package Units, and HVAC Controls.

Experience in handling customer relationships and service teams.

Good understanding of AMC management and service contract execution.

Strong leadership, communication, and problem-solving skills.

Proficiency in MS Office and ERP/Service Management tools.

Preferred Skills

Team management and stakeholder handling.

Technical troubleshooting of HVAC and chiller systems.

Customer-centric approach and commercial acumen.

Planning, scheduling, and resource management.

Strong analytical and reporting skills.

More like this role