Inside Sales Representative - English speaking in Mumbai, India

Job Title : Inside Sales Specialist Department : Sales
Experience Required : 2+Years

DoubleTick is a mobile-first conversational CRM built on the official WhatsApp Business API, designed to unlock WhatsApp-led sales, marketing, and customer engagement at scale. It enables businesses to manage conversations through a centralized team inbox, automate workflows with chatbots and bot studio, and drive growth via bulk broadcasting and analytics. With features like WhatsApp Calling, commerce & cataloging, and role-based access, DoubleTick helps teams streamline operations and improve conversion efficiency.
Leading brands such as MakeMyTrip, Royal Enfield, CoinDCX, Tarun Tahiliani, Times Media, GRT Jewellers, Malabar Gold and Diamonds, Jaro Education, Sabyasachi, and DarGlobal trust DoubleTick to power their customer conversations. For more details, check out our website:

DoubleTick is looking for a motivated and results driven Inside Sales Specialist to guide, mentor, and scale our growing sales team. The candidate will be responsible for building strong relationships with customers, generating leads, managing accounts, and ensuring customer satisfaction.

Consultative Sales and Use-Case Analysis
Own the entire inside-sales cycle-from lead engagement to closure. Build and manage a strong sales pipeline to consistently achieve monthly and quarterly revenue goals.

Meeting Sales Targets
Plan, forecast, and execute sales strategies to consistently meet assigned targets. Work closely with the sales leadership team to align efforts with business objectives.

Identify opportunities within existing customer accounts to increase revenue through upgraded plans, additional modules, or extended services.

Good interpersonal and communication skills (English and Hindi) and talking comes naturally to you
• Excellent Incentive Policy—A good Business Development Manager/Associate can earn incentives that are more than his monthly salary on achieving monthly targets.

Bachelor's or master's degree in Sales, Marketing, or related field

• 2+ Years of Experience in Inside Sales and Sales Management.
• Experience with CRM tools or technology or software industries is a plus.

Accelerated Career Growth – Fast-track your way into leadership roles with a clear growth path.

• Sharpen Customer-Centric Skills – Gain hands-on experience and build strong customer-facing and problem-solving skills.