This Role is part of the Identity and Access management & governance team within Deutsche India Pvt.Ltd. Identity and Access management services for the Global applications, This Role will be responsible for performing the governance for various projects within Identity and Access Management.
The primary function of the role is to govern the activities and processes based on the Information security Policies defined by the bank which ensures accurate, timely and quality delivery of services provided within a risk free and controlled environment. In addition, this role also requires Creation, review and sign off of Standard Operations Procedures (SOP\KOP) for application, training and Liaising with Business for any escalation or process improvements. Process improvements is an integral part of this profile, and it plays a pivotal part of the IDAM operations. This role also requires adherence to Audit findings and closure in time.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,
Best in class leave policy.
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilities
Co-ordinate the activities of the team.
Ensure accurate and timely delivery of services.
Ensure quality of services at all levels of operations alongside maintaining the standards.
Ensure quality of processing is maintained as per the SLA.
Must be aware of IT Security standards and policies and use that knowledge to identify associated risks in the process.
Promote an environment of highest level of staff motivation.
Supporting, attending and following-up of the respective team meetings.
Gaps identified in the process - lead process change /simplify/automate / implement (end to end ownership for closure with process manager).
Adherence to audit processes – 100% adherence to audit processes as defined / updated.
Escalate all issues in time, to the appropriate levels, to avoid any adverse impact on the business.
Ensure teamwork culture is practiced.
Cross train available resources to ensure 100% backup within the process.
Ensure healthy and harmonious relationship with global colleagues.
Assisting the team in decision making and taking complete ownership of the situation.
Generating reports in order to obtain periodic information on the inquiries received.
Ability to train new recruits - provide them knowledge of the process.
KOP/SOP creation, review and sign off and training.
Your skills and experience
Ideally the candidate should have a minimum of 4 year of ID Admin experience with a total of 4-6 years of overall experience.
Good knowledge of ID Administration.
Good knowledge of the Governance & Compliance.
Good communication skills
Knowledge in audit will be an added advantage.
Strong and proven leadership qualities.
Exposure to Information security concepts and policies
Strong interpersonal skills and high attention to detail.
Ability to work in a diverse and fast paced environment.
Analytical mindset.
Willingness to Work in 24/7 environment.
The person must be flexible, keen to learn and should have the capability of leading and motivating a team for optimum and error free production.
Risk awareness and Initiative are crucial.
Should be a self-starter and initiate process improvement wherever necessary.
Graduate with good academic records.
Preferred: ITIL V3 Foundation certified & ISO 27001 LA certified.
Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.
How we’ll support you
Training and development to help you excel in your career.
Coaching and support from experts in your team.
A culture of continuous learning to aid progression.
A range of flexible benefits that you can tailor to suit your needs.
About us and our teams
Please visit our company website for further information:
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
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