Infoblox DDI Engineer - Network Operations in Chennai, भारत

Job Description : The position of an Infoblox DDI L2 is responsible for the ongoing network operations management to provide 24x7 https://jobeax.com/link/MI4f7z3rl6OrGEgq Experience : 5 - 10 yearsKey Responsibilities : - Provide tier-3 (expert level) operational support to resolve critical business issues that require deep network DNS, DHCP, IPAM, Time Services troubleshooting techniques and performance analysis- Independently own the Network Infrastructure support solving complex issues and suggest design modifications as appropriate- Ensure SLAs are met - Responsible for performance analysis, proactive troubleshooting and capacity planning for the Network platforms- Perform monitoring and maintenance of overall environment working with experienced team members- Perform change controls. Update process documentation and team portals- Participate in troubleshooting, capacity planning and analysis, performance analysis & Root Cause Analysis- Communicate with peers and managers regarding system issues & participate in 24x7 on-call- Automate operational tasks to make processes simpler and more robust- Provide an effective network DDI capacity plan- Develop and monitor global weekly and monthly trending reports by business sectors to justify future growthAdditional Responsibilities : - Oversees the management of service level agreements (SLAs) with vendors and service providers- Oversees and directs all aspects of the 24/7/365 mission critical network/telecommunication infrastructure operations; including planning, supporting, and maintaining functions- Serves as the senior-level escalation point for DDI network operations to resolve critical incidents- Maintains policy and procedures manual, conducts monthly service review meetings with key stakeholders- Provides leadership, management, direction, and technical oversight for the network operations departmentRequired Qualifications and Experience : - Bachelors degree, or related qualification- Minimum 2+ years working experience in Infoblox- Experience of working in a multi-cultural, virtual team, across multiple geographical regions- Extensive support of Routing Protocols/Technologies- Hands on Experience with DDI / IP Address migration to Infoblox- Drive delivery of DDI solutions, including project and implementation support- Thorough understanding of DHCP, DNS, IP Addressing and Time Services- High degree of experience in the day to day configuration and Sr. level troubleshooting of IPAM DHCP, DNS, and DDNS- Experience in installing, configuring, and troubleshooting Infoblox Grid Master, Grid Manager, Grid Members- Experience in configuring and troubleshooting Infoblox HA setup and NTP- Experience diagnosing network problems using Wireshark, Fiddler, and other diagnostic tools- Knowledge in Infoblox reporting- Thorough understanding of Infoblox operations and maintenance- Creating & modifying DNS zone files manually (forward and reverse zones)- DNS Anycast- DHCP FOA- Time Services knowledge of : NTP & PTP- Work collaboratively with other teams such as LAN, WAN, firewall, Active Directory, Hosting etc.- Integration of DNS and DHCP in Active Directory environment- Strong understanding of application communication methodologies- Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results- Knowledge of Linux and UNIX system- Scripting knowledge (i.e. Shell, Perl)- High level of confidence and competence communicating on bridges- Experience with monitoring tools and strategies- Perform or participate in complex maintenance or deployment activities- Create or modify documentation in response to new events and learnings- Routinely provide constructive feedback for improvement opportunities- Ability to coordinate and direct activities across multiple teams- Excellent customer focus and engagement skills- Advanced knowledge of technical/business environment and problem determination strategies- Develops and maintains standard operating procedure manual and processes used by the team- Certification is preferred (CCNP, Infoblox Certified, DDI OEM Certifications) (ref:hirist.tech)