The L3 Endpoint SME is responsible for end-to-end ownership, architecture, and optimization of endpoint management platforms, including Microsoft Endpoint Configuration Manager (SCCM) and Microsoft Intune (MEM).
SCCM (ConfigMgr)
Microsoft Intune (MDM/MAM)
Co-management (SCCM + Intune)
Drive transition towards cloud-first endpoint management (Intune-first approach)
Position Junior Technical Support Executive (Vessel) About JiBe JiBe is a cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, ...
... design, rollout, and adoption of enablement programs for Databricks Technical Support Engineers, including collaboration with Support leaders and SMEs and/or Technical Curriculum Developers. Programs in your portfolio can include onboarding and everboarding motions focused on developing and maintaining technical and soft ...
Role Summary: The Senior Support Engineer - Systems, is a highly skilled technical professional responsible for supporting and managing Windows technologies, Azure, O365, and virtualization platforms. This role involves troubleshooting and optimizing enterprise systems, ensuring high availability, and delivering efficient ...
The ServiceNow Support Analyst is responsible for providing functional and operational support for the ServiceNow platform, with a focus on IT Service Management (ITSM) and HR Service Delivery (HRSD) modules. The role ensures stable and efficient service delivery, supports business users, manages incidents and requests, ...
... Maintain proper documentation of incidents, resolutions, and configuration changes. C. OEM / Vendor Coordination Coordinate with Netcore and other OEM/vendor support teams for troubleshooting and resolution of technical issues. Raise and manage OEM/vendor support tickets and ensure timely closure. Follow up on open tickets ...
... streamline repetitive IT tasks. Proactively escalate patterns and trends impacting service performance. Support and guide Level 1 analysts in resolving complex technical issues. Proven experience in IT Support, Help Desk, Desktop Support, or a related technical support role. Strong knowledge of operating systems, networking ...
... Microsoft Azure Virtual Desktop, VMware Horizon, Windows 365, PowerShell Educational Qualification : 15 years full time education We are seeking a Senior Citrix VDI Support Engineer – Workplace Services to provide advanced L2/L3 technical support and maintain the availability, performance, security, and end-user experience of a ...
... operations. Assist in onboarding/offboarding users and managing licenses efficiently. Required Skills And Experience - 5–7 years of experience in SaaS Application Support, providing operations and technical support for enterprise collaboration tools. - Hands-on experience supporting and administering Google Workspace (Admin Console, ...
... ticket notes clear enough that any technician can pick up the job cold - Direct exposure to a growing Australian MSP, not a large anonymous call floor - Broad technical variety — home users one hour, business networks the next - Training and certification support - Please only apply if you are based in or willing to relocate ...
... combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. ...
Job description Role Role & Responsibility Project manager for West Project Manager for West supporting the Zonal Head with analytics and insights about the Zone Responsible for MIS, driving persistency & issuance Providing analytics to Zonal Head Partner SPOC for West - responsible for MIS and Issuance and Ad hoc requirement ...
... a faster world with simpler experiences. As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, ongoing learning, and the excitement of helping name-brand customers as part of our ...
... telcos. Support and troubleshoot application issues running on Linux-based systems and clusters. Perform fault isolation and basic root cause analysis for technical issues. Prepare Technical Support Bulletins and other technical documentation for the Knowledge Base. Work with the Engineering team to help improve product ...
... (QCRM), HR, Finance, and Legal teams, and provides mentorship to junior IT staff. The Senior Technical Support Specialist is responsible for delivering advanced technical support, managing IT assets, and driving strategic initiatives to enhance IT operations. IT Operations & Service Management Manage IT support operations for ...
... identify, troubleshoot, and resolve issues reported by customers within agreed SLAs. - Manage customer expectations and serve as the primary point of contact for technical support issues. - Proactively identify, diagnose, analyze, and troubleshoot issues on the Observe.AI platform. - Escalate complex technical issues to Engineering ...
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside ...
... process from start to finish, with the influence and visibility to achieve what needs to be done. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects ...
... us the financial technology platform of choice. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Technical Support Engineer - Ecom As part of this role you will be working with teams across Adyen (technical and commercial). Be a key source of knowledge on the Adyen ...
... restore services as needed Promotes the documenting of project progress accurately. Provides input and assistance to other teams regarding projects. Provides technical expertise and support to persons inside and outside of the department. Uses computers and computer systems (including hardware and software) to enter data ...