Actively hiring

Human-AI Interaction & UX Specialist- Intermediate (AI Community)

Start Date

Starts Immediately

CTC (ANNUAL)

$ 9,600 - 24,000 $ 9,600 - 24,000 /year

Experience

1 year(s)

1 year(s)

Apply By

14 Nov' 26

Posted 2 weeks ago

International

Job

Part time

772 applicants

About the job

At TELUS Digital, we don't just build smart AI; we build intuitive AI. As a Human-AI Interaction (HAI) & UX Specialist, you are the architect of the user experience. You study the "friction" between human intent and machine response, refining the personality, empathy, and logic of the AI. Your goal is to move AI from being a "tool" to becoming a "partner" by optimizing how it handles multi-turn conversations and builds user trust. At TELUS, you ensure technology adapts to the human, not the other way around.

Key Responsibilities:

1. Conversational UX Auditing: Analyze the "flow" of multi-turn interactions to ensure the AI maintains state, reduces cognitive load, and provides concise, actionable answers.
2. Trust & Calibration Analysis: Identify instances where the AI is overconfident (leading to false trust) or overly cautious (leading to frustration) and refine the "Calibration of Trust."
3. Persona & Tone Synthesis: Develop and test specialized personas (e.g., Empathetic Counselor vs. Objective Data Analyst) to ensure tone-alignment across different industries.
4. Accessibility & Inclusivity Design: Evaluate how models handle diverse speech patterns, non-standard dialects, and accessibility needs to ensure the AI is truly global.

Assessment:

To be hired into our community, you'll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.

Why Join the TELUS Digital AI Community:

1. Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.
2. Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.
3. Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.
4. Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.

TELUS Digital AI Community

Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands.

Skill(s) required

Artificial intelligence English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

+ 3 more skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

2. can work from 8:00 am - 12:00 pm Indian Standard Time (as the company is based outside of India & their local work timings are 8:00 am - 12:00 pm India Standard Time)

Other requirements

1. Education: Minimum of a Bachelor’s Degree specifically in Human-Computer Interaction (HCI), Cognitive Psychology, UX Research, or Behavioral Economics.

2. Native Language: Native-level proficiency (C2+) in your primary language is mandatory to evaluate the cultural "vibe" and natural flow of dialogue.

3. English Proficiency: Minimum B1 (Intermediate) level English for global community collaboration.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: $ 9,600 - 24,000 /year

Number of openings

20

About TELUS International AI Inc. (Las Vegas, United States)

Las Vegas

TELUS International AI-data solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI community contributes to improving technology and the digital experiences of many people around the world. Our AI community works in our proprietary AI training platform, handling all data types (text, images, audio, video, and geo) across 500+ languages and dialects. We offer flexible work-from-home opportunities for people with a passion for languages. The jobs are part-time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community.

Activity on Internshala

Hiring since July 2024

220 opportunities posted

12 candidates hired

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