JOB DESCRIPTION (JD)

HR Operations Executive

Company Name: Accenture

Job Title: HR Operations Executive

Job Category: Human Resources / HR Operations

Experience Required: 2–3 Years

Employment Type: Full-Time

Work Mode: Hybrid / Work from Office (Based on business requirements)

Job Location: Bengaluru, Karnataka, India

Department: Human Resources

Salary Range: ₹4,00,000 – ₹6,00,000 per annum (Approximate CTC)

Shift: General Shift / Rotational Shift, depending on business requirements

Reporting To: HR Operations Manager / HR Shared Services Lead

1. Job Summary

We are looking for a detail-oriented and proactive HR Operations Executive to support day-to-day human resources activities and ensure smooth execution of employee lifecycle processes. The ideal candidate will have experience in HR administration, employee documentation, onboarding, HR data management, attendance tracking, and employee query resolution.

The candidate will work closely with HR business partners, payroll teams, recruitment teams, and employees to ensure accurate HR records, timely service delivery, and compliance with company policies and applicable statutory requirements.

2. Key Responsibilities

A. Employee Lifecycle Management

Coordinate employee joining formalities, onboarding, induction, and documentation.

Maintain employee records throughout the employee lifecycle, including transfers, promotions, and exits.

Support employee separation processes, exit formalities, and Full and Final (F&F) settlement coordination.

Ensure employee documentation is complete, accurate, and properly maintained.

B. HR Administration and Documentation

Maintain employee personal files, HR databases, and digital documentation.

Update employee information in Human Resource Management Systems (HRMS) and other HR platforms.

Prepare HR letters, employment certificates, confirmation letters, and other employee-related documents as authorized.

Ensure confidentiality and security of employee information.

C. Attendance, Leave, and Payroll Coordination

Monitor attendance, leave records, and employee timesheets.

Coordinate with payroll teams to validate attendance inputs, leave balances, and employee master data.

Support payroll processing by providing accurate employee information and resolving discrepancies.

Assist with employee salary queries and payroll-related documentation.

D. HR Systems and Data Management

Maintain and update employee records in HRIS/HRMS platforms.

Prepare periodic HR reports covering headcount, attendance, attrition, onboarding, and employee movements.

Use Microsoft Excel to maintain trackers, validate data, and prepare operational reports.

Identify data discrepancies and coordinate corrective actions.

E. Employee Support and Query Resolution

Respond to employee queries related to HR policies, leave, attendance, documentation, and employee services.

Manage HR requests through ticketing systems or shared service platforms.

Escalate complex or sensitive issues to the appropriate HR team.

Maintain service quality and meet agreed turnaround times (SLAs).

F. Compliance and Process Improvement

Follow company HR policies, data privacy requirements, and applicable labour laws.

Support internal audits and HR compliance activities by maintaining accurate records.

Identify opportunities to improve HR processes and documentation workflows.

Adhere to standard operating procedures (SOPs) and quality standards.

3. Required Qualifications

Bachelor's degree in Human Resources, Business Administration, Commerce, or a related discipline.

MBA in Human Resources or a relevant postgraduate qualification is preferred.

2–3 years of relevant experience in HR Operations, HR Shared Services, HR Administration, or Employee Lifecycle Management.

Experience in a corporate or multinational company environment is preferred.

4. Required Skills

Working knowledge of employee lifecycle processes and HR administration.

Proficiency in Microsoft Excel, including sorting, filtering, lookup functions, and PivotTables.

Familiarity with HRMS/HRIS platforms and employee data management.

Understanding of onboarding, employee documentation, attendance, leave, and payroll coordination.

Strong written and verbal communication skills.

Attention to detail, organizational skills, and time management.

Ability to handle confidential information responsibly.

Problem-solving skills and the ability to coordinate with multiple stakeholders.

5. Preferred Skills

Experience with SAP SuccessFactors, Workday, Oracle HCM, or similar HR platforms.

Familiarity with HR ticketing systems and shared services processes.

Basic understanding of Indian payroll components, PF, ESI, and other applicable statutory requirements.

Experience preparing HR dashboards and operational reports.

Knowledge of process documentation and continuous improvement practices.

6. Key Performance Indicators (KPIs)

Accuracy and completeness of employee records.

Timely completion of onboarding and employee lifecycle transactions.

Adherence to agreed service-level agreements (SLAs).

Accuracy of attendance and payroll inputs.

Employee query resolution time and service quality.

Timely completion of HR reports and compliance documentation.

Compliance with HR policies and data privacy standards.

7. Salary and Benefits

Indicative Annual CTC: ₹4,00,000 – ₹6,00,000.

The final compensation may vary depending on relevant experience, location, interview performance, skills, and the company's approved compensation structure.

Benefits, where applicable, may include:

Medical insurance and other employee benefits.

Paid leave and holidays as per company policy.

Learning and professional development opportunities.

Performance-linked benefits, where applicable.

Actual benefits are subject to the employer's policies and eligibility criteria.

8. Equal Employment Opportunity

Accenture is committed to fostering an inclusive and respectful workplace. Employment decisions should be based on relevant qualifications, skills, experience, and business requirements, in accordance with applicable laws and company policies.

9. Application Instructions

Interested candidates with relevant HR Operations experience may apply with an updated resume highlighting their experience in employee lifecycle management, HR systems, documentation, reporting, and employee support.

HR Operations Executive

Start with your email