At South Star, we are committed to empowering businesses in the telecom sector by providing comprehensive support and management solutions for their IT infrastructure. Based in Navi Mumbai, we specialize in offering a wide range of services, including application environment support, IT infrastructure environment management, network monitoring, end-user support, and service design & monitoring. Our focus on the telecom sector allows us to deliver exceptional results that are tailored to our unique clients.
Job Description – HR Executive / Senior HR Executive (Talent Acquisition & HR Operations)
Department: Human Resources
Experience: 4–6 Years
Industry: Information Technology (IT)
Employment Type: Full-time
Job Summary
We are seeking a dynamic and result-oriented HR professional with 4–6 years of experience in the IT industry. The ideal candidate should possess strong expertise in Talent Acquisition, complemented by hands-on experience in HR Operations and Employee Lifecycle Management. This role requires an individual who can independently manage end-to-end recruitment while supporting day-to-day HR operations and partnering with business leaders to attract, engage, and retain top talent.
Key Responsibilities
Talent Acquisition (Primary Responsibility – 60%)
- Manage end-to-end recruitment for technical and non-technical positions across various business functions.
- Collaborate with hiring managers to understand manpower requirements, role expectations, and hiring priorities.
- Source candidates through job portals, LinkedIn, employee referrals, social media, recruitment agencies, and networking platforms.
- Screen resumes, conduct HR interviews, and evaluate candidates for cultural and technical fit.
- Coordinate interview schedules, collect interviewer feedback, and ensure timely closure of positions.
- Manage salary negotiations, offer discussions, and offer rollouts in line with company guidelines.
- Ensure smooth pre-boarding and onboarding of new hires.
- Build and maintain a strong talent pipeline for current and future hiring needs.
- Drive employee referral programs and other recruitment initiatives.
- Deliver an exceptional candidate experience throughout the recruitment lifecycle.
- Maintain recruitment trackers, hiring dashboards, and MIS reports.
- Monitor recruitment metrics such as Time-to-Hire, Offer Acceptance Ratio, Joining Ratio, Cost-per-Hire, and Source Effectiveness.
- Participate in employer branding initiatives, job fairs, campus recruitment, and networking events.
HR Operations & Generalist Responsibilities (Secondary Responsibility – 40%)
- Manage the complete employee lifecycle from onboarding to separation.
- Coordinate pre-joining documentation, background verification, and joining formalities.
- Conduct employee induction and orientation programs for new hires.
- Maintain employee records, personal files, HR documentation, and HRMS data with accuracy.
- Generate HR letters including appointment, confirmation, transfer, promotion, experience, and relieving letters.
- Coordinate attendance, leave management, and employee data updates in the HRMS.
- Support probation reviews, confirmation processes, and employee documentation.
- Coordinate employee engagement initiatives, HR events, wellness programs, and Rewards & Recognition activities.
- Address employee queries related to HR policies, attendance, leave, benefits, and HR procedures.
- Support employee grievance handling and foster positive employee relations.
- Coordinate exit interviews, clearance processes, and Full & Final settlement documentation.
- Prepare HR reports and dashboards related to headcount, attrition, recruitment, onboarding, and employee movements.
- Ensure compliance with company policies, HR processes, and statutory documentation requirements.
- Support internal and external HR audits by maintaining accurate records.
- Coordinate learning and development activities, training nominations, and training records.
- Continuously identify opportunities to improve HR processes and enhance employee experience through automation and process improvements.
Required Skills
Technical Competencies
- Strong understanding of IT recruitment and hiring methodologies.
- Hands-on experience with sourcing platforms including LinkedIn Recruiter, Naukri and other recruitment tools.
- Working knowledge of Applicant Tracking Systems (ATS) and HRMS platforms.
- Strong proficiency in Microsoft Excel and Microsoft Office.
Behavioural Competencies
- Excellent verbal and written communication skills.
- Strong stakeholder and hiring manager management.
- Negotiation and influencing skills.
- High level of ownership and accountability.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Excellent coordination, planning, and organizational abilities.
- High level of confidentiality and professionalism.
Preferred Qualifications
- MBA / PGDM in Human Resources or equivalent qualification.
- Experience in IT Services or Product-based organizations.
- Exposure to HR analytics, recruitment dashboards, and employer branding initiatives.
- Experience working with HRMS platforms
Key Performance Indicators (KPIs)
- Time-to-Hire
- Position Closure Rate
- Offer Acceptance Ratio
- Joining Ratio
- Recruitment SLA Adherence
- Candidate Experience Score
- HR Documentation Accuracy
- Onboarding Completion within SLA
- Employee Data Accuracy in HRMS
- Employee Engagement Participation
- Attrition of New Hires
- Accuracy and Timeliness of HR MIS Reports
Preferred Candidate Profile
- 4–6 years of HR experience in the IT industry with significant exposure to Talent Acquisition.
- Proven ability to independently manage end-to-end recruitment across multiple technology stacks and business functions.
- Hands-on experience in HR Operations and employee lifecycle management.
- Strong relationship-building skills with hiring managers, employees, and external stakeholders.
- Self-motivated, detail-oriented, and capable of working independently with minimal supervision.
- Adaptable to a dynamic, fast-paced, and growth-oriented work environment.