ITC Royal Bengal, a Luxury Collection Hotel, Kolkata
Full-timeStandard weekly hours
5630 / year
Calcutta, भारत
Located on the cusp of business district & the city, ITC Royal Bengal is an ode to the region’s cultural heritage and lineage. It offers 456 rooms & suites, 82 service apartments, 5 dining destinations, 5,630 sqm of banqueting space & a luxury spa. This monumental, magnificent edifice towers over Kolkata’s skyline and blends fine European and indigenous architecture with contemporary design. Envisioned and created with royalty in mind – the luxury of immense space, the burnished gleam of aristocratic décor and the hushed elegance of a noble home, the hotel celebrates the finest expressions of https://jobeax.com/link/wcGcWOLQG78fUjfL Royal Bengal will be operational as per administrative and Government guidelines. In response to the current circumstances surrounding the COVID-19 pandemic some hotel services like (not limited to) swimming pool, spa services, restaurant seating capacity, operational hours of select restaurants, banqueting capacity, visitor policy may be curtailed.
We ITC Royal Bengal, a Luxury Collection Hotel, Kolkata is hiring dynamic, energetic, passionate and experienced candidate for the position of Housekeeping Supervisor.
Responsibilities
Train housekeepers on cleaning and maintenance tasks
Oversee staff on a daily basis
Check rooms and common areas, including stairways and lounge areas, for cleanliness
Schedule shifts and arrange for replacements in cases of absence
Establish and educate staff on cleanliness, tidiness and hygiene standards
Motivate team members and resolve any issues that occur on the job
Respond to customer complaints and special requests
Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
Participate in large cleaning projects as required
Ensure compliance with safety and sanitation policies in all areas
Requirements and skills
Work experience as a Housekeeping Supervisor or similar role
Hands-on experience with cleaning and maintenance tasks for large organizations
Ability to use industrial cleaning equipment and products
Excellent organizational and team management skills
Stamina to handle the physical demands of the job
Flexibility to work various shifts, including evenings and weekends
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... program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback ...
... program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback ...
... articles to the housekeeping office immediately and handle them with care - Address guest complaints tactfully and professionally, escalating concerns to your Supervisor when necessary - Report any unusual behavior or suspicious activities observed in guest rooms, floors, or public areas to your Supervisor - Record room status ...
... program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback ...
... program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback ...
... program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback ...