Hotel Guest Services Assistant in Srīperumbūdūr, India - Jobeax
Vacancy description
Hotel Guest Services Assistant in Srīperumbūdūr, India
MERCURE
India, Srīperumbūdūr
Hotel Guest Services Assistant in Srīperumbūdūr, India is listed on Jobeax. Browse 30,000+ vacancies available.
Mercure Chennai Sriperumbudur Hotel for travellers looking for local and authentic experiences Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. Chennai city Centre is easily accessible to guests via the highway.
Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Ensure to attend to guest complaints, requests or inquiries regarding the food and services. Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Pune to ensure maximum cooperation, productivity, morale and guest service. Financial Management ~ Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service. In the absence of the Food & Beverage Team Leader ensure to take guest orders, advice guests on specials menu options. Ensure to be familiar with the property lay out, fire exits and elevator locations. Report any equipment malfunction, emergency situations or suspicious persons to the Food & Beverage Team Leader. Hygiene / Personal safety / Environment:
Ensures that the workplace and storage areas remain clean and tidy, and the safety of consumable goods by always respecting HACCP regulations
Applies the hotel's security regulations (in case of fire etc)
Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Novotel' ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme.
Knowledge and Experience Additional certification(s) in Food & Beverage will be an advantage Good reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Service oriented with an eye for details Strong leadership, interpersonal and training skills Results and service oriented with an eye for details
... menu. Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival In the absence of the Assistant Manager - Guest Service, ensure to take guest orders, advice guests on specials menu options, maintain control of guest and hotel accounts ensuring that all ...
... collection and delivery of guest garments, proper handling of hotel linen, maintenance of hygiene standards, and prompt response to guest requests while upholding the hotel's quality and service standards. Key Duties & Responsibilities 1. Guest Laundry & Valet Services Collect guest laundry from rooms as per hotel standards. Verify ...
... and experience a Safari through the majestic Sariska Tiger Reserve, or tour the historical wonders of Fort Kesroli, both approximately 90 kilometers from our hotel. Our hotel features 3 meeting rooms, which can be arranged to accommodate 400 conference guests or 250 banquet guests. Plan your next meeting or special event ...
... as the Business Manager and a Marketing Specialist for the Food & Beverage Department, overlooking the banquets and conference facilities and operation in the hotel. Qualifications Minimum 2 years work experience as Outlet Manager or Assistant Manager in a hotel or large restaurant with good standards. Experience in managing ...
... compliance with Radisson Hotel Group standards, SOPs and service protocols . Conduct regular operational inspections and identify opportunities for improvement. 2. Guest Experience Drive a strong guest-centric culture across the F&B department. Personally handle VIP guests, special occasions and critical guest concerns. Monitor ...
... service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift's follow up and action is crucial. To be aware of all hotel services, facilities, and promotions, ...
... team member: A passion for spreading the light and warmth of Hospitality . Proven experience as an Outlet Manager or similar role in a high-end restaurant or hotel, or 2-3 years as an Assistant Manager. Assistant Manager: The ideal candidate should possess at least 1 year of experience as an Assistant Outlet Manager. hospitality ...
... Management Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Provide effective support to the team to enable them to provide effective and efficient services. Co-ordinate with the other departments to ensure operative ...
... teams to ensure smooth guest services across all touchpoints. Team Support & Supervision - Guide and support front office associates in delivering exceptional guest service. - Provide on-the-job training and assist in staff development under the guidance of the Assistant Manager/Manager. - Assist in staff scheduling to ensure ...
... to housekeeping services, ensuring swift resolution and guest satisfaction - Implement and maintain health, safety, and hygiene protocols in accordance with hotel policies and local regulations - Liaise with other departments (Front Office, Maintenance, Guest Services) to ensure seamless hotel operations - Prepare and ...
... employees and provides a return on investment. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, ...
... Relations, Concierge, Bell Services, Transportation Services, and VIP guest management. Ensure seamless arrival, stay, and departure experiences that exceed guest expectations. Establish and maintain Fairmont luxury service standards across all guest touchpoints. Personally engage with VIP guests, long-stay guests, and ...
... Estate. The General Manager will lead all aspects of Hotel Operations, ensuring exceptional Guest Experiences, and driving profitability for a 4-star Business Hotel with 80 keys located in New Delhi. This is an excellent opportunity for an existing Rooms Division Manager/Operations Manager/ Hotel Manager from a reputed brand ...
Job Description Assistant Manager / Manager – Business Development Howell Protection Systems India Pvt. Ltd. Industry: ELV | Integrated Security | Building Management Solutions Experience: 2–4 Years Preferred Background: Hospitality / Hotels / Corporate Sales / B2B Business Development Location: Mumbai Position: Assistant ...
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service - Host is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism ...
... walk-ins, extensions, cancellations, and room changes. - Verify guest details and ensure accurate booking and payment records. - Explain apartment facilities, hotel services, house rules, Wi-Fi, parking, breakfast, and laundry services. - Respond to guest requests promptly through phone, WhatsApp, and in-person communication. ...
... and guest requests promptly. Ensure all housekeeping equipment and supplies are used safely and maintained properly. Respond courteously and professionally to guest inquiries and requests. Follow established health, hygiene, and safety procedures. Maintain confidentiality and security of guest belongings and hotel property. ...
... repairs, shopping). • Maintains awareness of cultural differences needed to meet guest's specific needs and requirements. • Provides check-in and check-out services and handles reservations when needed. • Maintains knowledge of rooms and their locations, services and facilities of the hotel. • Ensures repeat and VIP guests ...
... everything from cleanliness to productivity. You'll champion our 'one team' approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions Leading the way – managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your ...