Heating Services Lead Coordinator in Mumbai, India
Purple Squirrel Consulting services
India, Mumbai
Heating Services Lead Coordinator in Mumbai, India is listed on Jobeax. Browse 30,000+ vacancies available.
Service Manager – HVAC Systems Nova Group of Companies / Pureblu Technologies Websites:
Experience Required: Nova Group of Companies has been a trusted name in the HVAC&R industry for over four decades, offering complete solutions in design, contracting, and customer service. Through our digital-first service initiative Pureblu Technologies, we are transforming the way air conditioning service is delivered, using technology to ensure reliability, responsiveness, and customer satisfaction across We are looking for an experienced and dynamic Service Manager to lead our field service operations. Based in Mumbai, this role will also oversee service delivery and team management across Goa, The candidate must have strong technical experience in VRF systems, ducted units, AHUs, and split systems, along with proven capabilities in managing large service teams and driving customer-centric results. Lead, mentor, and manage a large field service team spread across Mumbai, Goa, Karnataka, and Drive service excellence by ensuring timely resolution of complaints, preventive maintenance Conduct technical training sessions for service staff on VRF, ducted, AHU, and split systems to Engage with key clients, handle escalations, and maintain strong long-term customer relationships.
projects.
Ensure accurate billing and timely recovery of payments related to service and retrofit activities.
Track and report KPIs for service delivery, revenue, customer feedback, and team performance.
Implement and enforce safety and quality compliance across all service jobs.
Qualifications and Experience:
Diploma or bachelor’s degree in mechanical engineering (mandatory).
Minimum 15 years of experience in HVAC service operations, with team leadership responsibilities.
Technical expertise in servicing and troubleshooting VRF, ducted, AHU, and split-type systems.
Proven experience managing geographically distributed service teams.
Candidates with work experience in the Middle east will be given a preference
IT and Digital Skills:
Proficiency in MS Office (Word, Excel, PowerPoint).
Working knowledge of CRM and service management tools.
Experience with ERP or any standard business software is preferred.
A leadership role in a well-established HVAC company with a forward-looking digital service arm.
Competitive compensation along with performance-based recognition.
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