Guest Service Associate - Front Office in Lucknow, भारत
AccorHotel
Full-timeStandard weekly hours
Lucknow, भारत
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... Identify optimal, cost-effective use of the resources and educate the team on the same. Operational Management - Ensure quality and appropriateness of customer service provided. - To maintain Front Office log book and shift reports. - Respond to inquiries and resolve problems in an effective manner. - Ensure all guests receive ...
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... of work flow and standards at the Front Desk - Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates - Communicate with Front Office Manager on all matters regarding guest services & hotel operations - Ensure documentation of all guest related issues using the logbook - Sign media and ...
... Front Office Associate based on skill assessment. Front Office Associate Purpose of the Role To independently manage front office operations, ensuring smooth guest check-in/entry, accurate documentation, and high standards of guest service and regulatory compliance. Key Responsibilities - Handle guest check-in, registration, ...