Guest Relations Executive / Receptionist

Location: Mumbai ( BKC OR Goregaon )

Industry: Real Estate

Employment Type: Full-Time

About the Role

We are looking for a polished and customer-oriented Guest Relations Executive / Receptionist to be the face of our real estate office/site. This role is ideal for someone who enjoys interacting with clients, managing front desk operations, and creating a welcoming and professional environment.

As the first point of contact, you will play a key role in delivering a seamless customer experience.

Key Responsibilities

Welcome clients, channel partners, and visitors in a professional manner
Manage front desk operations and maintain visitor records
Handle incoming calls and direct inquiries appropriately
Schedule and coordinate client meetings and site visits with the sales team
Provide basic project information to walk-in customers
Ensure the reception area is well-maintained and presentable
Manage emails, couriers, and general administrative tasks
Maintain high standards of hospitality and customer service

Requirements

6 months – 2 years of experience as Receptionist / GRE (Real Estate preferred)
Strong communication skills in English & Hindi (local language preferred)
Presentable personality with a positive and professional attitude
Basic computer proficiency (MS Office; CRM knowledge is an advantage)
Strong interpersonal and coordination skills

Why Join Us?

Opportunity to work in a growing real estate organization
Exposure to client interaction and sales coordination
Professional growth and learning environment

Guest Relations Executive / Receptionist

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