"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Welcome and greet guests upon arrival, providing a warm and professional first impression
Manage the check-in and check-out processes efficiently, ensuring a smooth experience for all guests
Handle guest inquiries, requests, and complaints promptly and courteously
Maintain accurate guest records and manage reservations using our hotel management system
Collaborate with other departments to address guest needs and resolve issues effectively
Process payments and handle cash transactions accurately
Maintain the cleanliness and organization of the front desk area
Provide information about hotel services, local attractions, and transportation options
Assist with administrative tasks, including maintaining the front office logbook and shift reports
Support the implementation of hotel policies and procedures to ensure guest satisfaction and safety
Excellent customer service skills with a friendly and professional demeanor
Strong verbal and written communication abilities
Proven problem-solving skills and ability to handle challenging situations calmly
Keen attention to detail and strong organizational skills
Proficiency in computer systems and hotel management software
Ability to work flexible hours, including nights, weekends, and holidays
Qualifications
High school diploma or equivalent required; degree in Hospitality Management
Knowledge of hotel operations and front office procedures
Multilingual skills advantageous
Team-oriented mindset with a collaborative approach to work
Ability to multitask and prioritize in a fast-paced environment
... that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Front Office Operation - Assist guests with check in and checkout, as well as other cashiering duties - Review arrival lists and prepare compendiums prior to guests’ ...
... love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description We are seeking a dedicated and customer-focused Guest Service Associate (GSA) for our Front Office team in Mumbai, India. In this role, you will be the first point of contact for our guests, delivering exceptional service that exceeds ...
... Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine. Job Description We are seeking a dedicated GSA - Front Office to join our team in Bangalore, India. As the face of our hotel, you will play a crucial role in ensuring guest satisfaction and maintaining our ...
... for the world, dare to challenge the status quo! #BELIMITLESS Job Description Job Description Department: Guest Service Designation: Guest Service Associate (Front office) Reports To: Assistant Manager Guest Service Prime Function: - Ensure to provide proficient and professional guest service to the guests by meeting and ...
Job Description: Front Office Executive Department: Administration Position: Front Office Executive Experience: As per company requirements Location: As per company requirements Job Summary The Front Office Executive will be responsible for managing front office operations office administration visitor management and day-to-day ...
Job Title Front Office Executive Job Description Summary Job Description - undefined Ensure that the Front desk is managed as per agreed timings. Ensure proper knowledge of Senior Dignitary from Elridge Capital Management. Ensure front office reception area is clean & neatly maintained all throughout the day. Welcome incoming ...
... professional experience as a Front Office Associate, or 1 year of experience in a Team Leader capacity within a hotel or hospitality environment - Strong knowledge of front office operations, including reservations systems, front desk procedures, reception protocols, and cashiering functions - Proficiency with hotel management systems ...
... Monitoring front-door security, observing who enters the building, and reporting suspicious activity. - Emergency Liaison: Serving as a key contact point during office emergencies (e.g., fire drills), helping to guide people to safety and contacting emergency services if needed. experience 3 [{"name": "work_at_office", "text": ...
... interests of the hotel should be brought to the attention of the Management. - Ensure quality and appropriateness of customer service provided. - To maintain Front Office log book and shift reports. - Respond to inquiries and resolve problems in an effective manner. - Ensure all guests receive a swift, smooth, professional ...
Chennai, भारत
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ITC Mughal, a Luxury Collection Resort & Spa, Agra
... guest service for arrivals, stays and departures. This is an on-site, Full Time opportunity at ITC Mughal, Tajganj, Agra. Position and Department Job title: Front Office Associate. Department: Front Office. Job type: Full Time. This vacancy calls for professionalism, responsible service and cooperation with hotel colleagues. ...