GRE for Real Estate - Punawale location in Pune, भारत

Key Responsibilities

• Welcome and assist customers/visitors at the project site and sales office.

• Handle customer queries and provide accurate information about the project, amenities, specifications, and payment plans.

• Coordinate site visits and ensure a smooth customer experience.

• Maintain visitor and customer records in CRM/Excel.

• Coordinate with the Sales, Pre-Sales, and Customer Support teams for customer requirements.

• Follow up with customers regarding site visits, bookings, documentation, and other requirements.

• Handle customer complaints and coordinate with the concerned department for resolution.

• Maintain professional communication and build good relationships with customers.

• Prepare daily/weekly reports related to site visits, enquiries, and customer interactions.

• Ensure the reception and customer interaction areas are maintained professionally.