Fortune Park Panchwati is an upscale contemporary hotel located on Kona Expressway, just 5 km from Vidyasagar Toll Plaza in Howrah. Kona Expressway, declared a National Highway, is one of the most promising growth corridors of Kolkata
We Fortune Park Panchwati, Kolkata is hiring energetic, passionate, dynamic and experienced candidate for the position of Front Office Manager.
Job Responsibilities of Front Office Manager:
-Keep front desk clean, tidy and supplied with all the necessary supplies. -Greet, communicate with and welcome guests. -Keep the office in order. -Answer all the customers' questions and address their complaints. -Answer all incoming calls and redirect them or keep messages.
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... assistant front office manager. A top-notch front desk manager should be able to deliver excellent customer service while also being a strong leader. Assistant Front Office Manager Responsibilities: - Defining and implementing front desk objectives and procedures. - Hiring and training staff and managing the shift schedules. ...
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... contentious issues that cannot be settled directly by team members and provides a fast solution. - Oversee and supervises guest arrivals and departures with the front office executive and duty managers. - Provide high level of customer service and maintain a high profile in the day to day front office operations. - Ensure ...
... with management staff ensuring regular briefings occur and all relevant information is passed on. Systems & Procedures - Log and inform your Team leader or Manager of any system problems. Suggest any improvements that could be made to improve existing systems and procedures. - Follow policies and procedures outlined in ...
... Professional grooming and presentation Working Conditions - Rotational shifts, including weekends and holidays - 9-hour shift with weekly off Reporting To - Front Office Manager / Duty Manager Preferred Candidate Profile - Positive attitude and guest-first approach - Ability to work in a fast-paced environment - Team player ...
... and task force assignments. 20. Assist all departments in servicing the guests during high volume periods. 21. Takes responsibility in the absence of the Duty Manager / Front office manager Other Requirements: - A positive attitude and excellent communication skills. - Experience of motivating and leading a winning team. ...
... in the absence of the Duty Manager / Front office manager 22. As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. Skills and Requirements for Front Office Supervisor: - A positive attitude and excellent communication skills. - Experience of motivating and leading ...