We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
We are seeking an enthusiastic and detail-oriented Front Office Executive to join our dynamic team in Bengaluru, India. In this pivotal role, you will be the face of our organization, delivering exceptional guest experiences while managing front office operations with professionalism and efficiency. As a Front Office Executive, you will work collaboratively with colleagues across all departments to ensure seamless operations, maintain guest satisfaction, and contribute to our organization's success through your dedication to excellence and customer-focused approach.
Manage daily front office operations, including front desk procedures, reception, cashiering, and reservations with accuracy and efficiency
Provide exceptional, friendly, and professional service to all guests, demonstrating empathy and transparency in every interaction
Develop and maintain a comprehensive understanding of hotel operations, departmental functions, physical layouts, key personnel roles, and current events or group arrivals
Attend to guest requests and credit-related issues with decisiveness and problem-solving skills, escalating to management when necessary
Lead by example in delivering total customer satisfaction, consistently striving to exceed guest expectations
Actively promote and sell special hotel promotions, facilities, and services to guests, demonstrating initiative and enthusiasm
Collaborate with the Guest Service Manager and Assistant Manager to identify opportunities for improving guest service and departmental performance
Support colleagues and management in achieving departmental and organizational goals through collaborative teamwork and transparent communication
Treat all guests and colleagues from diverse cultural backgrounds with respect, sensitivity, and inclusivity
Perform additional duties as directed by management, demonstrating flexibility and a goal-oriented mindset
Qualifications
Bachelor of Hotel Management (BHM) degree or equivalent hospitality qualification
Minimum 2 years of professional experience as a Front Office Associate, or 1 year of experience in a Team Leader capacity within a hotel or hospitality environment
Strong knowledge of front office operations, including reservations systems, front desk procedures, reception protocols, and cashiering functions
Proficiency with hotel management systems and computer applications
Excellent interpersonal and communication skills with the ability to interact professionally with guests and colleagues
Demonstrated expertise in guest service delivery and customer satisfaction management
Strong organizational and time management skills with the ability to multitask effectively in a fast-paced environment
Proven ability to handle conflict resolution and guest complaints with empathy and professionalism
Active selling and upselling capabilities with a results-oriented approach
Cultural sensitivity and the ability to work inclusively with diverse teams
Leadership potential and willingness to support team members and management initiatives
... Reception team to ensure smooth functioning of the department and promote teamwork. - Ensure quality and appropriateness of customer service provided. - To maintain Front Office log book and shift reports. - Respond to inquiries and resolve problems in an effective manner. - Ensure all guests receive a swift, smooth, professional ...
... visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description - Must have a working knowledge of the F&B Service & Front Office operations to include the F&B, front desk, reception/cashiering procedures and reservations. - Must have strong understanding of the functions of each ...
... colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description We are seeking a professional and customer-focused Front Office Executive to join our team in Mysuru, India. As the face of our organization, you will be responsible for delivering exceptional guest experiences while ...
Bengaluru Hi We are looking for *Front Office Executive/Guest Relation Executive _Bangalore-Ecity (Construction and real estate company) Looking for 0 -2Yrs of experience into Front Office and customer handling *Location- Ecity, Bangalore. Position : Permanent Gender : Only Female Proficiently and Good looking and Fluent ...
Actively hiring Front Office Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 3,50,000 ₹ 2,00,000 - 3,50,000 /year Experience 1 year(s) 1 year(s) Apply By 5 Nov' 26 Posted 3 days ago Job Be an early applicant About the job As a Front Office Executive at TRU Realty Private Limited, you will be the first ...
... coordinating communication between different departments, enhancing the patient experience, and supporting the broader mission of the healthcare organization. Hospitals Front Office Executive Department Hospital Operations Reporting To Ops Lead Location Indranagar , Bengaluru Key Responsibilities - Greet patients and visitors as they ...
Job Description Position: Front Office & Administration Executive Job Summary We are looking for a professional and customer-focused Front Office & Administration Executive to manage front desk operations and provide administrative support. The ideal candidate should possess excellent communication skills, strong computer ...
JOB TITLE FRONT OFFICE EXECUTIVE-FEMALE-JOBCODE-N1610 26-PALARIVATTOM-ERNAKULAM GENDER FEMALE EXPERIENCE REQUIRED FRESH OR EXPERIENCED SALARY NEGOTIABLE QUALIFICATION DEGREE WITH AVERAGE ENGLISH COMMUNICATION SKILLS V4UJOBS HR CONSULTANTS, ALUVA,COCHIN, CALL/WHATSAPP-9746457086/9746137954 OR WHATSAPP-9745252022 []
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions.
... supervising the housekeeping team to ensure cleanliness & hygiene of Front office / Lobby area. - Participating and coordinating with other teams in the planning and Execution of events that happen at the site, ensuring smooth execution. [{"name": "work_at_office", "text": "Work at office", "categoryName": "Working conditions"}]