Designation: Customer Care Front Office & Admin Executive
Experience: 3 Years
Required skills
Handle customer queries and complaints received through calls WhatsApp email Instagram/Facebook/other social media platforms (messages and comments) and marketplace platforms
Resolve customer concerns related to online orders product complaints distributor/retailer leads and any other queries
Coordinate with warehouse dispatch operations quality sales and brand teams for issue resolution
Maintain proper records of customer complaints and resolutions
Ensure timely responses as per company SOPs; escalate critical or unresolved issues to management
Maintain professional and empathetic communication with customers
Assist in improving customer satisfaction ratings and online brand reputation
... any discipline (preferred: Hospitality, Business Administration, or Office Management) • Alternatively, 12th pass with a diploma in Front Office Operations or Office Administration may be considered for candidates with strong experience Minimum Experience Requirement • 2 to 4 years of relevant experience in front office, ...
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Job Description: Front Office Executive Department: Administration Position: Front Office Executive Experience: As per company requirements Location: As per company requirements Job Summary The Front Office Executive will be responsible for managing front office operations office administration visitor management and day-to-day ...
Job Title Front Office Executive Job Description Summary Job Description - undefined Ensure that the Front desk is managed as per agreed timings. Ensure proper knowledge of Senior Dignitary from Elridge Capital Management. Ensure front office reception area is clean & neatly maintained all throughout the day. Welcome incoming ...
... our dynamic team in Bengaluru, India. In this pivotal role, you will be the face of our organization, delivering exceptional guest experiences while managing front office operations with professionalism and efficiency. As a Front Office Executive, you will work collaboratively with colleagues across all departments to ensure ...
... Monitoring front-door security, observing who enters the building, and reporting suspicious activity. - Emergency Liaison: Serving as a key contact point during office emergencies (e.g., fire drills), helping to guide people to safety and contacting emergency services if needed. experience 3 [{"name": "work_at_office", "text": ...
... interests of the hotel should be brought to the attention of the Management. - Ensure quality and appropriateness of customer service provided. - To maintain Front Office log book and shift reports. - Respond to inquiries and resolve problems in an effective manner. - Ensure all guests receive a swift, smooth, professional ...